Auf einen Blick
- Aufgaben: Leite Lösungen und implementiere IT-Service-Management-Projekte in der DACH-Region.
- Unternehmen: DXC Technology, ein führendes Unternehmen mit einem starken Fokus auf Zusammenarbeit.
- Vorteile: Attraktives Gehalt, flexible Arbeitszeiten und umfassende Sozialleistungen.
- Weitere Informationen: Wachstumsorientierte Umgebung mit vielen Entwicklungsmöglichkeiten.
- Warum dieser Job: Gestalte innovative Lösungen und arbeite in einem dynamischen Team.
- Qualifikationen: 5+ Jahre Erfahrung in IT oder Kundenservice, Kenntnisse in SQL, Java und ITIL.
Das prognostizierte Gehalt liegt zwischen 60000 - 80000 € pro Jahr.
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Job Scope / Summary
To support our growth, we are looking for Senior Solution Consultants who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for different locations in the DACH region. The Senior Solution Consultant role is one of the core components in all of our implementations. This role encompasses aspects of Business Subject Matter Expert and Solution Architect.
Responsibilities
- Lead solution implementation projects;
- Own technical and business design of the end-to-end solution during implementation;
- Conduct design reviews and data quality assurance;
- Manage and communicate with external client teams during the sales process and post-sales deliverables;
- Lead and participate in RFPs and provide technology solution content;
- Audit existing client’s implementation and recommend enhancements.
Qualifications
- 5+ years working in IT or Customer support organizations;
- 1-3 years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow;
- Good understanding of SQL, Java, XML, and web-based technologies;
- 1+ years’ experience in implementing and aligning business processes to the ITIL best practices;
- Fluent in French and English, another European language would be an asset;
- Travel within Europe.
Personal Skills and Qualities
- Articulate, effective communication skills;
- Result-driven and customer-centric;
- Able to inspire customer confidence through professional presence and self-confidence;
- Ability to multi-task and work on several accounts simultaneously;
- Demonstrated ability to influence, consult and grow the business;
- Positive attitude when solving business and/or technical problems;
- Self-starter with the ability to assume leadership and work without direct supervision.
Benefits
- Comprehensive social benefits;
- Flexible working time models;
- An attractive salary package;
- Lived values that make us one of the most attractive employers worldwide;
- Equal opportunities and continuous development opportunities;
- Compatibility of family and work.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
ServiceNow Solution Consultant Arbeitgeber: DXC Technology
DXC Technology ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern umfassende soziale Leistungen, flexible Arbeitszeitmodelle und ein attraktives Gehaltspaket bietet. Die Unternehmenskultur fördert Gleichberechtigung und kontinuierliche Entwicklungsmöglichkeiten, während die Vereinbarkeit von Familie und Beruf aktiv unterstützt wird. In der DACH-Region haben Mitarbeiter die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das auf persönliche Zusammenarbeit und individuelle Lebensumstände eingeht.