Your role at Dynatrace Self-Service Knowledge is part of Dynatrace's Strategic Product Communication solution, transforming knowledge into strategic, product-aligned assets that enable customers and teams to learn and solve problems independently, at scale. As a Senior Context Engineer (Program Manager), you will play a key role in Dynatrace's AI-first operating model. This is a new and evolving role, focused on designing and continuously improving the context layer that powers AI-driven content systems, self-service knowledge, and internal platforms. Working at the intersection of AI systems, technical documentation, and program execution, you ensure high-quality technical context can be reliably consumed by AI and scaled across teams. In close collaboration with senior technical leadership and stakeholders across Product, Engineering, and Documentation, you translate strategic goals into structured, executable outcomes. Responsibilities
Responsible for building, managing, and maintaining the context layer for AI content systems. Ensures alignment and effective collaboration from strategy through to execution, helping to achieve the goals set for Self-Service Knowledge. Fosters planning and breaking down the "What" we want to solve into "How" to we need solve it. Actively tracks and reports on execution progress. Continuously optimizing, refining, and aligning processes related to value delivery. Empowers Product Managers, Information Developers, and more. Proactively identifies and escalates blockers. Analyzes and assess program risks and issues and makes corrective measures. Curates and enriches metadata across data assets, resolving semantic conflicts, and packaging context into formats that AI agents can use. Connects stakeholders to ensure strategic implementation and completion of core roadmap items. Shapes and implements guidelines and goals for technical writing across teams and channels. Advocates for technical writing and documentation best practices throughout the company ensures self-service knowledge and technical content are prioritized and valued. Coordinates efforts to improve content strategy, architecture, and documentation standards to ensure consistency and usability - all with an AI-first approach. Benefits and work-life perks
Mental health support Wellness Days Flexibility Employee Stock Purchase Plan Learn & develop Volunteering day Regular team events International vibe Compensation and Rewards
We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. Due to legal reasons, we are obliged to list a salary range for this position, which is € 74,000 up to € 92,000 gross per year based on full-time employment (38.5 h/week). We've listed the salary range for transparency, but if your experience and skills bring unique value, we'd still love to hear from you-please apply even if you're outside the range.
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IT-Projektleiter/in (Weiterbildung/Ausbildung) in Linz Arbeitgeber: Dynatrace Austria GmbH
Dynatrace ist ein hervorragender Arbeitgeber, der eine Kultur der Exzellenz und Innovation fördert. Mit wettbewerbsfähigen Vergütungspaketen und der Möglichkeit, an vorderster Front der digitalen Marketingstrategien zu arbeiten, bietet das Unternehmen seinen Mitarbeitern zahlreiche Wachstumschancen. Die hybride oder remote Arbeitsweise ermöglicht es Ihnen, flexibel zu arbeiten, während Sie gleichzeitig mit führenden Cloud-Anbietern zusammenarbeiten und Zugang zu den neuesten Technologien im Bereich der KI und Automatisierung haben.
