(Senior) Analyst, Business Services (F/M)

Are you ready to take Customer Value Management to the next level? We\’re building a new team to drive Customer Value Management (CVM) across our European retail markets, and we\’re looking for a Senior Business Analyst to join us. Working closely with our regional teams, you\’ll use data and insights to extend our customer-centric mindset, shape our performance tracking, and steer commercial decisions. Strong track record as a Business Analyst, (Operations) Consultant or in a similar role, ideally in a retail or multi-market environment. You can connect data, identify trends, and create strategic recommendations. Strong communication skills: Excellent communication skills, with the ability to articulate complex topics to diverse stakeholder groups at all levels. Hands-on and pragmatic mindset: Fluent English : Excellent written and spoken English is essential. Join us to help shape the next generation of Customer Value Management — combining data, insight, and customer experience into a powerful growth engine for our business. With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children #WE shape the future. To keep you motivated and healthy we are offering you the following benefits: High flexibility : a hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance Working from abroad : up to 20 days in the European economic area Modern and agile work environment: a workplace according to digital and ergonomic standards as well as seating corners and spaces to be creative and productive Personal growth : life-long independent learning making use of a broad range of training and development opportunities Family service support : in all life situations through cooperation partners in childcare, holiday care, nursing support or everyday assistance Full board : a wide selection of fresh meals and drinks in our subsidized bistro and canteen on site Various health offers : e.g. physiotherapy, inhouse fitness club, flu vaccinations, mental health Corporate benefits : employee share program, pension scheme, employee discounts, several special insurances (and much more) A central location : very good public transport connection, free parking and charging points for e-vehicles Individual mobility : private car and bike leasing Uns ist wichtig, Menschen mit Behinderung ein faires Bewerbungsverfahren zu ermöglichen, in dem sie ihr Bestes zeigen können. Wenn es dir nicht möglich ist, dich online zu bewerben und du stattdessen mit jemandem sprechen möchtest, kontaktiere bitte deinen lokalen Recruiter.