IT Technician

Responsibilities:
Providing first-level technical support to clients for software-related issues on PCs and troubleshooting minor hardware problems of clients\‘ equipment.
Minimum of 2 years of experience in IT Support or IT Helpdesk within a ticketing-based procedural work environment.
Basic knowledge of networks, equipment, protocols, and network services.
Intermediate or advanced proficiency in installing, configuring, and troubleshooting Windows operating systems.
Advanced skills in installing, configuring, and troubleshooting MS Office suite.
Hardware troubleshooting and functionality knowledge for computers and printers.

Requirements:
Proficiency in English (spoken and written) – good to advanced level.
Ability to analyze, plan, and prioritize tasks effectively.
Excellent communication and teamwork skills.
Customer-oriented with the ability to meet deadlines.
Responsiveness to user requests.
Ability to work under stress.

Benefits Offered:
Opportunities for professional development and experience in test environments.

#J-18808-Ljbffr