Auf einen Blick
- Aufgaben: Lead and support service activities for large LV/MV datacentre projects across EMEA.
- Arbeitgeber: Eaton Corporation is a global leader in electrical systems and solutions.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for training and career growth.
- Warum dieser Job: Join a team that values customer satisfaction and technical expertise in a fast-paced industry.
- Gewünschte Qualifikationen: 5-10 years of experience in electrical installation and commissioning, preferably in datacentres.
- Andere Informationen: Safety-conscious role with opportunities to collaborate with diverse teams and high-profile clients.
Das voraussichtliche Gehalt liegt zwischen 60000 - 84000 € pro Jahr.
What you'll do:
To act as a Field Service Engineer (FSE) within EMEA, supporting and leading service activities for large LV/MV datacentre projects in the field. To provide a first class service for the Eaton installed base products to ensure maximum customer satisfaction and loyalty. Responsible for installation, commissioning, preventive maintenance and product repairs. Offer support to the extended EMEA Service community through high level technical knowledge and experience in the field.
Job responsibilities:
- Responsible for leading LV/MV Data centre commissioning activities across EMEA
- Provide highest level of technical expertise in all Hyperscale commissioning activities
- Support and train Local FSE's in level 3 (L3) commissioning activities
- Works with and provides troubleshooting and technical support for junior field service engineers
- Provide timely, detailed and accurate site reports on service work performed, product performance and warranty liabilities
- Manage key account technical escalations providing support including site visits, to engineers and customers alike.
- Drive escalations to conclusion and provide feedback as necessary
- Work closely with Project Managers, advising on commissioning considerations and assisting on selection of suitable engineers, carry out site visits as required
- Collaborate closely with the Project management with support of high profile clients, providing technical advice and attending site visits as required
- Maintain direct links with business units and act as focal point for all technical exchange regarding the LV/MV commissioning procedures and testing
- Manage local FSE and sub contractor installation teams as and when required
- Demonstrate safety consciousness in equipment handling, electrical procedures and the unique situations encountered at diverse work sites.
- Assist with procurement and maintenance of PPE for field resources
- Perform Health & Safety audits of FSE's and subcontractors ensuring the high standards required by EATON are maintained
- Work with service colleagues / management for hiring, training, coaching and team building.
Qualifications:
Education level required: Installer electrical background, suitable education/qualificationsYears and area of experience required: 5-10 years of experience, preferably within datacentre environment
Technical knowledge: Low and medium voltage switchgear electrical installation and commissioning experience essential. Knowledge of in depth commissioning procedures covering primary and secondary injection testing, protection relay testing, polarity testing, insulation and high voltage testing. Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control) an advantage. Good understanding of UPS products would also be advantageous.
Soft skills: Communication skills / Customer Focus / Flexibility / Be able to work together with different cultures / Process driven.
Lead Field Service Engineer Electrical Systems & Solutions Arbeitgeber: Eaton Corporation
Kontaktperson:
Eaton Corporation HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Lead Field Service Engineer Electrical Systems & Solutions
✨Tip Number 1
Make sure to highlight your experience in LV/MV datacentre projects during any networking opportunities. Connect with professionals in the field on platforms like LinkedIn and engage in discussions about industry trends and challenges.
✨Tip Number 2
Consider reaching out to current or former employees at Eaton to gain insights into the company culture and expectations for the Lead Field Service Engineer role. This can help you tailor your approach and demonstrate your genuine interest in the position.
✨Tip Number 3
Stay updated on the latest technologies and best practices in electrical systems and solutions, especially related to commissioning and testing procedures. This knowledge will not only boost your confidence but also show your commitment to continuous learning.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed technical escalations or led teams in previous roles. Being able to share these experiences will demonstrate your leadership skills and problem-solving abilities, which are crucial for this position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Lead Field Service Engineer Electrical Systems & Solutions
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in low and medium voltage switchgear installation and commissioning. Emphasize any specific projects you've worked on, especially in datacentre environments.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing first-class service and customer satisfaction. Mention your experience in leading commissioning activities and how you can support the EMEA Service community.
Showcase Technical Expertise: Detail your technical knowledge in your application. Include specifics about your experience with commissioning procedures, PLC control systems, and any relevant certifications or training you've completed.
Highlight Soft Skills: Don't forget to mention your soft skills! Communication, flexibility, and the ability to work with diverse cultures are crucial for this role. Provide examples of how you've demonstrated these skills in past positions.
Wie du dich auf ein Vorstellungsgespräch bei Eaton Corporation vorbereitest
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with low and medium voltage switchgear installation and commissioning. Highlight specific projects you've worked on, especially in datacentre environments, and be ready to explain the commissioning procedures you are familiar with.
✨Demonstrate Leadership Skills
Since this role involves leading service activities and managing teams, share examples of how you've successfully led projects or trained junior engineers. Emphasize your ability to collaborate with diverse teams and manage technical escalations.
✨Emphasize Safety Consciousness
Safety is crucial in this role. Be ready to discuss your approach to health and safety audits, equipment handling, and ensuring compliance with safety standards. Share any relevant experiences that demonstrate your commitment to maintaining high safety standards.
✨Prepare for Customer-Focused Scenarios
Customer satisfaction is key for this position. Think of instances where you've gone above and beyond to ensure client satisfaction, especially during technical support or troubleshooting situations. Be ready to discuss how you handle customer feedback and escalations.