What You'll Do Lead and coordinate customer Low Voltage System Assembly (LVSA) projects from purchase order to final delivery, ensuring on time execution, clear customer communication, and effective alignment across engineering, procurement, production, testing, and logistics.
LVSA Project Ownership & Execution
Own assigned customer projects from PO receipt to shipment / handover
Create and maintain project plans, milestones, and priorities
Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)
Ensure customer commitments are met regarding timing, scope, and quality
Customer Interface & Communication
Act as the primary contact for customers and Front end team during project execution
Coordinate technical clarifications, schedule updates, and status reporting
Manage customer meetings, progress calls, and escalation topics
Build strong customer relationships through proactive communication
Cross-Functional Coordination
Coordinate internal functions to ensure smooth execution: Post Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production / Assembly, Test / FAT and Logistics
Drive timely decisions and remove blockers
Schedule & Milestone Management
Manage key project milestones (M0-M10), including Project Hand over and Kick off, IFC release, Material readiness, Start of assembly, FAT and Shipment
Identify risks early and implement mitigation and recovery actions
Change Management
Lead customer change management process, coordinate customer changes, deviations, and engineering change requests
Assess impact on cost, lead time, and scope together with relevant functions
Ensure approved changes are implemented and communicated clearly
Commercial & Cost Awareness
Monitor project scope vs order confirmation
Drive management of variation orders / additional costs where applicable
Escalate commercial risks or scope gaps
Quality & Delivery Focus
Support FAT planning and customer attendance
Ensure documentation package is ready for delivery
Drive issue resolution to protect on time delivery and customer satisfaction
Reporting & Governance
Maintain accurate project tracker and status reporting
Present project status, risks, and actions in internal reviews
Lead lessons learned after project completion
Qualifications And Skills
Degree in Engineering, Business, Operations, or equivalent practical experience
3+ years in project management, order management, or customer project execution
Experience in manufacturing / engineered to order products preferred
Experience with electrical equipment / switchgear / industrial projects is a strong advantage
Good German and excellent English skills
Understanding of project lifecycle in manufacturing environment
Ability to read technical drawings / understand engineering topics (advantage)
Strong planning and coordination capability
Familiarity with ERP (SAP), project tracking tools, Excel
Strong customer communication skills
Ownership and accountability
Structured and organized working style
Ability to manage multiple priorities
Problem solving mindset
Resilience under deadline pressure
What We Offer
Performance oriented remuneration of approximately EUR 65,000 gross per year, paid in 14 monthly installments (overpayment above this amount possible depending on qualifications and experience)
Flexible working solutions
Excellent working environment - safety and ethics are important for us
Culture & Values - we are more than the products we invent and produce; the way we do business is just as important. At Eaton, our values and culture define who we are and direct our activities every day
Learning & Development - we invest in our employees for the long term with ongoing learning and development opportunities through Eaton University
LVSA Project Ownership & Execution
Own assigned customer projects from PO receipt to shipment / handover
Create and maintain project plans, milestones, and priorities
Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)
Ensure customer commitments are met regarding timing, scope, and quality
Customer Interface & Communication
Act as the primary contact for customers and Front end team during project execution
Coordinate technical clarifications, schedule updates, and status reporting
Manage customer meetings, progress calls, and escalation topics
Build strong customer relationships through proactive communication
Cross-Functional Coordination
Coordinate internal functions to ensure smooth execution: Post Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production / Assembly, Test / FAT and Logistics
Drive timely decisions and remove blockers
Schedule & Milestone Management
Manage key project milestones (M0-M10), including Project Hand over and Kick off, IFC release, Material readiness, Start of assembly, FAT and Shipment
Identify risks early and implement mitigation and recovery actions
Change Management
Lead customer change management process, coordinate customer changes, deviations, and engineering change requests
Assess impact on cost, lead time, and scope together with relevant functions
Ensure approved changes are implemented and communicated clearly
Commercial & Cost Awareness
Monitor project scope vs order confirmation
Drive management of variation orders / additional costs where applicable
Escalate commercial risks or scope gaps
Quality & Delivery Focus
Support FAT planning and customer attendance
Ensure documentation package is ready for delivery
Drive issue resolution to protect on time delivery and customer satisfaction
Reporting & Governance
Maintain accurate project tracker and status reporting
Present project status, risks, and actions in internal reviews
Lead lessons learned after project completion
Qualifications And Skills
Degree in Engineering, Business, Operations, or equivalent practical experience
3+ years in project management, order management, or customer project execution
Experience in manufacturing / engineered to order products preferred
Experience with electrical equipment / switchgear / industrial projects is a strong advantage
Good German and excellent English skills
Understanding of project lifecycle in manufacturing environment
Ability to read technical drawings / understand engineering topics (advantage)
Strong planning and coordination capability
Familiarity with ERP (SAP), project tracking tools, Excel
Strong customer communication skills
Ownership and accountability
Structured and organized working style
Ability to manage multiple priorities
Problem solving mindset
Resilience under deadline pressure
What We Offer
Performance oriented remuneration of approximately EUR 65,000 gross per year, paid in 14 monthly installments (overpayment above this amount possible depending on qualifications and experience)
Flexible working solutions
Excellent working environment - safety and ethics are important for us
Culture & Values - we are more than the products we invent and produce; the way we do business is just as important. At Eaton, our values and culture define who we are and direct our activities every day
Learning & Development - we invest in our employees for the long term with ongoing learning and development opportunities through Eaton University
Customer Project Manager (Order Manager) - (m/w/d) Arbeitgeber: Eaton
Eaton ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern in Deutschland nicht nur herausfordernde Aufgaben und die Möglichkeit zur aktiven Mitgestaltung bietet, sondern auch eine strukturierte Einarbeitung in einem unterstützenden Team fördert. Mit attraktiven Rahmenbedingungen, gezielten Weiterbildungsmaßnahmen und flexiblen Arbeitszeitmodellen unterstützt Eaton die persönliche und berufliche Entwicklung seiner Mitarbeiter und setzt sich für Inklusion, Diversität und Nachhaltigkeit ein.
