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- Aufgaben: Lead and support service activities for large LV/MV datacentre projects across EMEA.
- Arbeitgeber: Join Eaton, a global leader in electrical systems and solutions.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for training and career growth.
- Warum dieser Job: Be part of a team that values safety, technical expertise, and customer satisfaction.
- Gewünschte Qualifikationen: 5-10 years of experience in electrical installation and commissioning, preferably in datacentres.
- Andere Informationen: Opportunity to work with high-profile clients and diverse teams across Europe.
Das voraussichtliche Gehalt liegt zwischen 60000 - 84000 € pro Jahr.
What you'll do:
To act as a Field Service Engineer (FSE) within EMEA, supporting and leading service activities for large LV/MV datacentre projects in the field. To provide a first class service for the Eaton installed base products to ensure maximum customer satisfaction and loyalty. Responsible for installation, commissioning, preventive maintenance and product repairs. Offer support to the extended EMEA Service community through high level technical knowledge and experience in the field.
Job responsibilities:
- Responsible for leading LV/MV Data centre commissioning activities across EMEA
- Provide highest level of technical expertise in all Hyperscale commissioning activities
- Support and train Local FSE's in level 3 (L3) commissioning activities
- Work with and provide troubleshooting and technical support for junior field service engineers
- Provide timely, detailed and accurate site reports on service work performed, product performance and warranty liabilities
- Manage key account technical escalations providing support including site visits, to engineers and customers alike
- Drive escalations to conclusion and provide feedback as necessary
- Work closely with Project Managers, advising on commissioning considerations and assisting on selection of suitable engineers, carry out site visits as required
- Collaborate closely with the Project management with support of high profile clients, providing technical advice and attending site visits as required
- Maintain direct links with business units and act as focal point for all technical exchange regarding the LV/MV commissioning procedures and testing
- Manage local FSE and sub contractor installation teams as and when required
- Demonstrate safety consciousness in equipment handling, electrical procedures and the unique situations encountered at diverse work sites
- Assist with procurement and maintenance of PPE for field resources
- Perform Health & Safety audits of FSE's and subcontractors ensuring the high standards required by EATON are maintained
- Work with service colleagues / management for hiring, training, coaching and team building
Qualifications:
- Education level required: Installer electrical background, suitable education/qualifications
- Years and area of experience required: 5-10 years of experience, preferably within datacentre environment
- Technical knowledge: Low and medium voltage switchgear electrical installation and commissioning experience essential. Knowledge of in depth commissioning procedures covering primary and secondary injection testing, protection relay testing, polarity testing, insulation and high voltage testing. Programming of PLC control systems (Power Control, Generator Control, SCADA, or process control) an advantage. Good understanding of UPS products would also be advantageous
- Soft skills: Communication skills / Customer Focus / Flexibility / Be able to work together with different cultures / Process driven
Lead Field Service Engineer Electrical Systems & Solutions Arbeitgeber: Eaton
Kontaktperson:
Eaton HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Lead Field Service Engineer Electrical Systems & Solutions
✨Tip Number 1
Make sure to highlight your experience with LV/MV datacentre projects during any networking opportunities. Connect with professionals in the field on platforms like LinkedIn and engage in discussions about industry trends and challenges.
✨Tip Number 2
Familiarize yourself with Eaton's products and services, especially those related to low and medium voltage switchgear. This knowledge will not only help you stand out but also demonstrate your genuine interest in the company.
✨Tip Number 3
Attend industry conferences or workshops focused on electrical systems and datacentre solutions. These events are great for networking and can provide insights into the latest technologies and practices that you can discuss during interviews.
✨Tip Number 4
Showcase your soft skills, particularly your communication and customer focus abilities. Prepare examples of how you've successfully collaborated with diverse teams or resolved customer issues in previous roles.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Lead Field Service Engineer Electrical Systems & Solutions
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure your CV highlights your experience in low and medium voltage switchgear installation and commissioning. Include specific projects you've worked on, especially in datacentre environments, to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, emphasize your technical knowledge and experience with commissioning procedures. Mention your ability to lead teams and provide support to junior engineers, as well as your commitment to customer satisfaction.
Showcase Soft Skills: Don't forget to highlight your soft skills in your application. Communication skills, flexibility, and the ability to work with diverse cultures are crucial for this role, so provide examples of how you've demonstrated these in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is important in this field. A polished application reflects your professionalism.
Wie du dich auf ein Vorstellungsgespräch bei Eaton vorbereitest
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with low and medium voltage switchgear installation and commissioning. Highlight specific projects you've worked on, especially in datacentre environments, and be ready to explain the commissioning procedures you are familiar with.
✨Demonstrate Leadership Skills
Since this role involves leading service activities and training junior engineers, share examples of how you've successfully led teams or projects in the past. Emphasize your ability to manage escalations and provide technical support.
✨Emphasize Safety Consciousness
Safety is crucial in this role, so be sure to discuss your approach to health and safety audits and how you ensure compliance with safety standards. Mention any relevant certifications or training you have in this area.
✨Highlight Communication and Customer Focus
This position requires strong communication skills and a customer-focused mindset. Prepare to give examples of how you've effectively communicated with clients and colleagues from different cultures, and how you've ensured customer satisfaction in your previous roles.
