PMO LEAD in Frankfurt am Main

EBA CLEARING is a provider of pan-European payment infrastructure solutions. Founded in 1998, the Company is owned by 48 of themajor banks operating in Europe and based on a country-neutral governance model. The payment systems of EBA CLEARING are pan-European by design and desire: they are developed in close co-operation with the Company’s multinational user community and best-of-breed technology partners.

Join our team of smart and curious people from all over the world as we help shape the future of pan-European payments.

The position

The PMO Lead is responsible for managing the Project Management Office (PMO) and supporting the Corporate Technology Unit (CTU) in project governance, portfolio management, business management, process improvement and operational excellence.

The PMO Lead reports to the Head of Corporate Technology Unit and works closely with project managers, technical teams, business stakeholders and management to ensure projects and operational activities are delivered efficiently, consistently and in accordance with established governance standards.

The role combines project governance, business management support, audit coordination, risk tracking and continuous improvement responsibilities. The successful candidate will contribute to improving organisational efficiency, transparency and delivery performance across the Corporate Technology Unit.

Main Responsibilities

• Maintain a clear view of the CTU project portfolio, including priorities, progress, risks, issues, dependencies and resource needs.
• Help project teams apply governance, reporting, documentation and decision-making standards in a consistent and practical way.
• Prepare dashboards, KPIs, reports and briefing materials that give management the information needed to make timely decisions.
• Follow up on actions, decisions, risks, audit findings and remediation plans, making sure ownership is clear and progress is visible.
• Support planning, prioritisation, budget monitoring and resource discussions across CTU initiatives.
• Look for practical ways to improve processes, controls, service quality and operational effectiveness.
• Promote standardization, good practices and Lean continuous improvement approaches across the Company.
• Coordinate governance meetings, portfolio reviews, stakeholder input, action items and follow-up in a clear and structured way.
• Support project delivery by monitoring performance, suggesting improvement actions, and when required, ensuring timely escalation.
• Guide and develop the PMO and support team, creating clarity on priorities, responsibilities and expected outcomes.
• Overall responsibility of smooth running of IT help desk and Customer Support

Skills requirements

• Bachelors degree in Information Technology, Business Administration, Engineering or another relevant discipline.
• At least five years of experience in PMO, project management, business management, operational excellence or a similar governance role.
• Experience managing or coordinating project portfolios, with the ability to report clearly on progress, risks, issues, dependencies and timelines.
• Experience supporting audit coordination, risk tracking, compliance follow-up or governance activities.
• Experience in technology, financial services, payments, critical infrastructure or another regulated environment would be an advantage.
• Familiarity with project management methodologies, governance practices, operational excellence and delivery tools; certification such as PMI, PRINCE2, Lean Six Sigma Green Belt or equivalent would be an advantage.
• Practical experience with tools such as Jira, Confluence, Microsoft 365 and reporting or dashboarding tools.
• Strong analytical, organisational, communication, and stakeholder-management skills.
• A proactive, self-starting style and the confidence to move topics forward with limited supervision.
• Experience in a multi-cultural, multi-locational work environment.
• Full professional fluency in English, both written and spoken. Other European languages would be an advantage.

What we offer

At EBA CLEARING, we develop ideas together, within and across teams and with our stakeholders, and we are ready to adapt whenever needed. The projects awaiting you will give you the opportunity to learn, excel and grow. Our people are our most valuable asset, and we want to contribute to the well-being of our staff at work and beyond with:

• a competitive salary package
• attractive benefits package including a sports and cultural activities budget and meal tickets
• professional development opportunities including training budgets and internal mobility
• a flexible work environment including the option to work from home
• happy workplace initiatives including well-being workshops, social events, green initiatives, onboarding support and more

EBA CLEARING is committed to equal opportunity and diversity and inclusion, as we are convinced that our individual experiences and overall diversity are our key strength. All our recruitment decisions are based solely on the individual’s qualifications, skills and experience along with the job requirements.

EBA CLEARING ensures compliance with the principle of non-discrimination towards any person in the context of a recruitment procedure, access to an internship or an in-company training period in the different countries in which it recruits.

If you have any question regarding the interview process, please let our Talent Acquisition Specialist know.

We value authenticity in our recruitment process and are interested in getting to know you, your experience, your perspective and your voice. While AI tools can support preparation, we expect applications and interactions to reflect your own work and thinking.