Payroll Implementation Specialist

• Payroll Implementation Specialist
• $65-75K DOE | Full time | Hybrid Phoenix or Remote USA

We are a software company focused on certified payroll and fringe benefit management for the construction industry.

We combine time tracking, payroll, and reporting into one solution.

We are looking for a strong Implementation Manager to lead our client onboarding and implementation processes.

• Job Snapshot
• Oversee the entire client implementation process, from post-sale to completion.
• Collaborate with different departments to address any issues that may arise during implementation.
• Set and manage client expectations using the implementation timeline.
• Provide technical training and support for HRIS and initial payroll processing.
• Work closely with sales and operations teams to ensure smooth implementation.
• Organize and complete all required implementation documentation.
• Communicate new client information to the implementation team, ensuring all departments are equipped for accurate and timely service.
• Ensure weekly deliverables are met according to the established timeline.
• Handle and resolve client issues and requests, following up until resolved.
• Ensure complete client satisfaction throughout the process.

About You

• 3+ years’ experience in account management and/or client implementation.
• 3+ years of payroll processing experience.
• Strong attention to detail and follow-through on client requests.
• Excellent written and verbal communication skills.
• Ability to work independently, solve problems, and take initiative.
• Thrive in a fast-paced environment, meeting deadlines despite frequent interruptions.
• Strong work ethic and eagerness to learn, with the ability to analyze large data sets.
• Detail-oriented with a focus on process improvement.
• Proficiency with MS Office Suite (Excel, Word, Power Point).
• Preferred Skills
• SQL knowledge.
• Experience with Certified payroll (Davis-Bacon and/or State Prevailing payroll).
• Experience auditing payrolls for compliance.
• Familiarity with HR and payroll regulations.
• Knowledge of group health plans, ACA regulations, and enrollment processes.
• EEO / Legal

All applicants must be legally authorized to work in the United States.

Employment is contingent upon the ability to provide documentation verifying identity and authorization to work in the U.

S. in compliance with the Immigration Reform and Control Act of 1986, without the need for current or future employer-sponsored work authorization.

Benefits

• Competitive pay.
• Plenty of PTO.
• Health care.
• 401K matching.
• Employee outings.
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