Location Manager (m/w/d) HafenCity (full time)

Edge creates buildings that inspire their users and aim to reinvent the modern workplace as a driver for health, sustainability, and innovation. Edge buildings are future-proof prime developments that promote sustainable mobility by choosing locations with excellent public transportation and sufficient public facilities at walking distance.

Edge Workspaces was established in 2020 to run the spaces developed by Edge with the highest level of hospitality and other special features. At Edge Workspaces, we believe that the office of today is more than a place of work. It should be there to bring out the best version in you. Work in an environment that is a true reflection of yourself, motivating you to be at the top of your game. A work setting that gives you limitless possibilities to work, create, and meet others. A one-stop shop for work and wellbeing in a premium healthy and sustainable environment that stimulates you to connect with like-minded people that want to grow as fast as you do. Every single day.

In 2024, Edge Workspaces is opening a brand-new location in Hamburg. We are bringing our healthy, sustainable co-working concept to one of the biggest port cities in Europe. With a variety in office space sizes, the building will offer a nice dynamic regarding businesses, industries, and organization sizes.

For this new location, we are looking for a Location Manager who is a strong communicator and knows how to multi-task. Ideally, you have some experience in project management. During the first months after opening, there might be some minor construction work still going on, which makes it important to stay in contact with contractors and suppliers to prevent troublesome situations.

Meanwhile, your new team is joining our organization shortly after and needs guidance during their first weeks in our organization. You know how to motivate and guide a new team, connect with members, and deliver a service while maintaining the highest level of hospitality. With your interpersonal skills, you enable your team to get the best out of themselves and deliver a collaborative and joyful environment through maintaining the highest level of hospitality. You are the main point of contact for our operating partners, such as maintenance, cleaning, and catering organizations.

The team you will be leading is ambitious, energetic, hospitable, empathetic, and they strive for service excellence. We dare you to come up with new initiatives and to challenge your team to grow our community, improve our services, and increase the members‘ engagement. So be curious, critical, and open-minded to push yourself, your team, and our organization to another level. There is not a single day that is the same.

Responsibilities:

• Main responsibility of this role is to enable a smooth transition from the development phase to the operational phase.
• Giving members the best possible experience in every interaction.
• Connecting people, setting up interactions, and cross-company collaborations.
• Motivating, mentoring, and stimulating team members.
• Welcoming members and guests.
• Keep track of ongoing construction and/or installation works and inform other parties involved accordingly.
• Day-to-day contact and recurring meetings with our operating partners.
• Making sure our building is well maintained.
• Dealing with complaints.
• Supervising and supporting the community team.
• Encouraging healthy lifestyle and sport activities.
• Positive and inspiring attitude.
• Hands-on, pro-active approach to work.
• Project management.
• Sense of responsibility and a problem-solving approach to complaints.
• Resilience, combining a need for challenge with the ability to adapt to rapidly changing situations.
• Collaborative, yet independent, work attitude.
• Great communicator, both in writing and in personal conversations.
• Experience in hospitality, community management, and/or facility management.

What We Offer:

• An inspiring working environment with room for your ideas.
• Opportunities for personal development and growth.
• Discount on a healthy and diverse lunch at the restaurant.
• Company and community parties.
• Yearly education budget.
• Commuting allowance.
• A premium work environment.
• Motivated team members.

Do you have any questions about the position or are you already sure about your choice and want to get started as our Location Manager?

Please click on Apply Online and send us your CV and motivation before October 27th, 2023.

Theresa Hoffschmidt
Senior Manager People & Organisation

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