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- Aufgaben: Lead the Product Support Team and enhance customer satisfaction.
- Arbeitgeber: Join a dynamic team focused on exceptional customer experiences.
- Mitarbeitervorteile: Enjoy competitive salary, pension scheme, insurance, and remote work options.
- Warum dieser Job: Be part of a growth-driven culture with opportunities for continuous learning.
- Gewünschte Qualifikationen: Degree in engineering, physics, mathematics, or hard science; 3+ years in technical sales/support.
- Andere Informationen: Ideal for motivated individuals looking to make an impact in a collaborative environment.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Job Description
Join our talented team as a European Product Specialist and contribute to our mission of delivering exceptional customer experiences. As a Product Support Manager EMEA, you will be responsible for managing our Product Support Team, ensuring seamless customer interactions, and driving business growth.Key ResponsibilitiesLead the Product Support Team to achieve exceptional customer satisfaction and revenue growthCollaborate with cross-functional teams to improve sales processes and customer journeysPursue continuous learning and professional development opportunitiesWe require a motivated and results-driven individual with a degree in engineering, physics, mathematics, or hard science and a minimum of three years' experience in technical sales and/or product support.We offer a comprehensive benefits package, including a highly competitive salary, company pension scheme, group accident insurance, mobile working opportunities, and extensive training and development programs.
European Product Specialist Arbeitgeber: Edmund Optics
Kontaktperson:
Edmund Optics HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: European Product Specialist
✨Tip Number 1
Familiarize yourself with our products and services. Understanding the technical aspects and unique selling points will help you stand out during discussions with our team.
✨Tip Number 2
Highlight your experience in managing teams or projects. We value leadership skills, so be ready to share specific examples of how you've driven customer satisfaction and revenue growth in previous roles.
✨Tip Number 3
Show your enthusiasm for continuous learning. Mention any relevant courses or certifications you've pursued, as we appreciate candidates who are committed to professional development.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into our company culture and expectations, which can be invaluable during your application process.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: European Product Specialist
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the European Product Specialist position. Understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in technical sales or product support. Provide specific examples of how you've contributed to customer satisfaction and revenue growth in previous roles.
Showcase Your Skills: Mention any relevant skills that align with the job requirements, such as teamwork, problem-solving, and communication. Highlight your ability to collaborate with cross-functional teams to improve processes.
Express Your Motivation: In your cover letter, convey your enthusiasm for the role and the company. Discuss why you are motivated to contribute to exceptional customer experiences and how you plan to pursue continuous learning and professional development.
Wie du dich auf ein Vorstellungsgespräch bei Edmund Optics vorbereitest
✨Show Your Technical Expertise
Since the role requires a degree in engineering, physics, mathematics, or hard science, be prepared to discuss your educational background and how it relates to the position. Highlight any relevant projects or experiences that demonstrate your technical knowledge.
✨Demonstrate Leadership Skills
As a European Product Specialist, you'll lead the Product Support Team. Share examples from your past experiences where you successfully led a team or project, focusing on how you motivated others and achieved results.
✨Emphasize Customer-Centric Mindset
Exceptional customer satisfaction is key in this role. Prepare to discuss specific instances where you improved customer interactions or resolved issues effectively. Show that you understand the importance of customer experience in driving business growth.
✨Prepare for Cross-Functional Collaboration
Collaboration with cross-functional teams is essential. Think of examples where you've worked with different departments to improve processes or outcomes. Be ready to explain how you can contribute to enhancing sales processes and customer journeys.
