Service Manager

Description IS Service Manager Description: Responsible for the Printing rollout/exchange project and running the Printer Service. Support IS Infrastructure Team in other tasks. Tasks: o Planning and execution of the Printer exchange projects – Appr. 120 Printers in 4-7 Rollouts o Implement operation processes with new printer service provider o Stabilize printing services o Setup printer reporting page o Support IS Infrastructure team in Service Management tasks and small projects o Ticket Coordination, Tracking o Reporting Experience: o Some years in IS Infra Service Management o In special experience in Printer Contract-, and Printer Service Provider Management o Projects management skills o Working in IS Infrastructure area o IT NW fundamentals Education o Project management o IS Infrastructure o ITIL advantageous Skills: o Good communicator o Target focused o Team player o Independent o Process and analytics Tools: o Microsoft 365 and surroundings o Ticketing tool Language Skills: o German C1/C2 o English B2 Skills Incident management Project management ITIL Stakeholder management Implementation Service management Service printer hardware Job Title: IS Service Manager Location: Baden, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as \“Allegis Group\“). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the \“Contacting Us\“ section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.