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- Aufgaben: Lead training for healthcare professionals on cutting-edge radiation therapy technology.
- Arbeitgeber: Join Elekta, a global leader in cancer care with a mission to improve lives.
- Mitarbeitervorteile: Enjoy a flexible home-based role with travel opportunities across Germany, Austria, and Switzerland.
- Warum dieser Job: Make a real impact in healthcare while working with a passionate team dedicated to innovation.
- GewĂĽnschte Qualifikationen: Strong clinical background in Radiotherapy and experience in software training required.
- Andere Informationen: Fluent English and German skills are a plus; we value diversity and inclusion.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Are you a current Elekta employee?
Please click here to apply through our internal career site Find Jobs – Elekta .
Want to join a team with a mission to improve and save lives?
We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available – please contact us for more details!
We don’t just build technology. We build hope.
Elekta is a global company headquartered in Stockholm, Sweden, with offices in 120 countries. We are passionate about advancing precision radiation therapy and profoundly changing cancer care. With a global team of 4,700 employees, we develop outcome-driven and cost-efficient solutions that provide lasting clinical difference. Our solutions are developed through sustainable environmental, social, and governance practices.
What You’ll Do At Elekta
Elekta is looking for a highly talented individual to lead the role of the Application Specialist DACH (m/w/d). This individual is critical to Elekta as they must ensure that internal and external customers receive first-class training and maximize customer adoption to drive Customer Satisfaction and Net Promoter Score.
The Applications Specialists are responsible for capturing customer needs relating to training and/or product performance and should communicate openly and effectively with Product and Project management Teams.
The role will be linked at one of the Elekta offices in the DACH region but is a home-based role with a requirement to travel up to 50% mainly but not limited throughout Germany, Austria, and Switzerland.
The Application Specialist (m/w/d) responsibilities include:
- Provide market-leading, tailored training to customers, colleagues, and Distributor Specialists.
- Provide professional assistance and support to Marketing/Sales, R&D, and international colleagues.
- Ensure that customer requests are handled in a timely and professional manner in accordance with contractual obligations.
- Support Marketing/Sales activities at exhibitions, conferences, and seminars, when required.
- Maintain long-term positive relationships with customers acting upon customer feedback to drive NPS and Customer Satisfaction.
- Actively contribute to Service delivery to ensure that customer expectations are exceeded.
- Actively manage customer evaluation and assessments to monitor trends in student performance and satisfaction.
- Act as a conduit between customers and product development; proactively articulating regional requirements within PCP.
- Provide effective and clear communication to external and internal customers.
What You Bring
- Strong clinical background in Radiotherapy and working knowledge of clinical workflow.
- Experience in healthcare/computer science/adult education to include one year of software training experience on healthcare/medical applications or other software applications.
- Fluent English and German speaking skills are desirable.
- Excellent interpersonal and communication skills.
- The ability to provide excellent customer service.
- The ability to work as part of a team.
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.
Your Elekta contact
For questions, please contact the responsible Global TA Partner, Joanna Kozyra at We do not accept applications through e-mail.
We are an equal opportunity employer
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
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Applications Training Specialist DACH MOSAIQ (m/w/d) Arbeitgeber: Elekta
Kontaktperson:
Elekta HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Applications Training Specialist DACH MOSAIQ (m/w/d)
✨Tip Number 1
Make sure to highlight your clinical background in Radiotherapy during the interview. This role requires a strong understanding of clinical workflows, so be prepared to discuss your relevant experiences and how they relate to the position.
✨Tip Number 2
Since this position involves training customers and colleagues, think of specific examples where you've successfully trained others or provided support. Be ready to share these stories to demonstrate your teaching skills and customer service abilities.
✨Tip Number 3
Familiarize yourself with Elekta's products and services before the interview. Understanding their offerings will help you articulate how you can contribute to customer satisfaction and adoption of their technology.
✨Tip Number 4
Since the role requires travel across the DACH region, be prepared to discuss your flexibility and willingness to travel. Highlight any previous experience you have with remote work or managing responsibilities while on the go.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Applications Training Specialist DACH MOSAIQ (m/w/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Applications Training Specialist position. Understand the key responsibilities and required skills, especially the importance of customer training and communication.
Tailor Your CV: Customize your CV to highlight relevant experience in radiotherapy, software training, and customer service. Emphasize any previous roles that involved training or support in a healthcare setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving patient care through technology. Mention specific experiences that demonstrate your ability to provide excellent customer service and training.
Follow Application Instructions: Submit your application and résumé in English via the 'Apply' button on the Elekta website. Remember, applications sent via email will not be accepted, so ensure you follow the correct process.
Wie du dich auf ein Vorstellungsgespräch bei Elekta vorbereitest
✨Understand the Role
Make sure you have a clear understanding of the Applications Training Specialist role and its responsibilities. Familiarize yourself with Elekta's products and how they impact patient care, as this will help you articulate your fit for the position.
✨Showcase Your Clinical Background
Highlight your clinical experience in Radiotherapy and any relevant software training you've conducted. Be prepared to discuss specific examples of how you've successfully trained others or improved customer satisfaction in previous roles.
✨Demonstrate Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've managed customer relationships and handled feedback in the past.
✨Prepare for Behavioral Questions
Expect questions that assess your ability to work in a team and provide excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.
