Remote Full-time Salary: Competitive (London tech benchmark) First-in-function hire
About Element Human
Hello! Looking to make technology work better for people? So are we.
Element Human is a behavioural AI company building the empathy layer for digital interactions.
Most technology today optimises for clicks, conversions, and predicted outcomes. These metrics tell us what happened, but rarely explain why people behave the way they do. Element Human measures the behavioural drivers behind decisions — attention, emotion, and memory — helping companies understand how people actually respond to digital experiences, content, and advertising.
Our platform is used by global media platforms, brands, and agencies including Amazon, Netflix, Omnicom, WPP, Dentsu and others to optimise marketing decisions beyond vanity metrics.
Today we are profitable, growing, operating globally, and working with some of the largest media platforms in the world. But we're still early — which means the people who join now help shape what this company becomes.
The role
As Project Manager, you own delivery predictability, work visibility, and resource efficiency across the business. We expect on-time delivery rates above 70%, 100% of active work tracked and visible in a single system, and estimation accuracy within 20% variance — all within your first six months.
This is a first-in-function hire. There is no existing project management system, tooling, or process. Your job is to assess what the company needs, propose how to solve it, and build it — while keeping live projects moving. You will work across Operations, Engineering, Data, Product, and Measurement. You report into the Head of Operations.
If you prefer clear boundaries and fixed processes, this may not be the right role. If you enjoy building things that don't exist yet, you'll probably thrive here.
What you'll do
- Build the project management function from scratch — assess needs, propose systems, and implement the tooling, processes, and cadences that make delivery predictable across the company.
- Run live projects spanning product development, technical infrastructure, and client delivery — owning timelines, dependencies, and resource allocation across a small, multi-disciplinary team.
- Create a single source of truth for all active work — so that leadership, engineering, and delivery teams share one picture of what's happening, what's blocked, and what's coming.
How you do this is yours to figure out. We'll measure outcomes, not methods.
Who you'll work with
You're joining a team of engineers, data scientists, measurement specialists, client delivery leads, and growth — about 20 people across the UK, Europe and North America.
Your closest working partners will be the Head of Operations (your manager) and the CTO. You will interact with virtually every function in the company, from the data team building our behavioural models to the client-facing team delivering insights to Netflix, Amazon, and agency partners.
You’ll fit in here if you…
- Care deeply about building technology that helps people
- Are curious and love learning
- Are comfortable with ambiguity and fast iteration
- Take ownership and follow through
- Have high emotional intelligence and strong communication skills
- Enjoy working with smart, kind people solving difficult problems
- Are an inclusive human and generally awesome fun to work with
- 5–7 years of project management experience, ideally in a technology company or at the intersection of product and services delivery.
- You have built PM systems and processes from scratch before — not just inherited established frameworks.
- You actively use AI tools to accelerate your own work — project planning, reporting, analysis, communication. We are an AI company and we expect fluency, not just curiosity.
- Hands‑on experience with modern project management tooling (ClickUp, Linear, Jira, Notion, or similar). You have strong opinions on what works and can justify them.
- Solid understanding of software development processes. You do not need to write code, but you need to understand estimation, sprints, technical debt, and deployment workflows well enough to ask the right questions and push back credibly.
- Experience managing both technical projects (product builds, infrastructure migrations) and business operations projects (process redesign, tooling rollouts, delivery optimisation).
- Strong written and verbal communication skills. You’ll translate project status into clear, honest narratives for audiences ranging from engineers to founders to external partners.
- Bonus: experience in AI, ad‑tech, media measurement, or SaaS companies at a similar stage (15–40 people, high growth, pre‑Seed).
We care more about thinking ability, curiosity, and ownership than ticking every box. If you believe you can do the role well, we encourage you to apply.
What’s in it for you
Joining Element Human means helping shape a company working on one of the most interesting problems in AI: understanding human behaviour at scale.
Unlimited holiday policy
Staff wellness programme
Learn & grow in a fast-moving startup
Element Human is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Technologies we work with
Code
Python, TypeScript and Go
Frameworks
Django, Flask, FastAPI, React
Databases
Tools
GitLab, ClickUp, Notion
Interested?
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