Administrative Assistant and Customer Service Representative

Elis Cleanroom, specialist in contamination control, in all areas of clothing and accessory needs for cleanrooms. Our solutions include clothing, cleaning systems, cleanroom mats, sterile goggles, and shoes. With 33 ultra-clean laundries in 18 countries and serving Switzerland in particular via the Brügg site, we offer strict contingency, which allows our clients to have peace of mind. We are part of the Elis group, a specialist in textile, hygiene, and facility services. We are partners to our clients and support them day after day to contribute to their success. To strengthen our team, we are looking for, immediately or by agreement, a:Assistant and Customer ServiceDo not come to Elis if you do not like customer contact!But if you like helping people, performing tasks for clients, and working with efficiency and good humor, we want you!Because at Elis, our assistants and customer service staff are the link between our sales department, our delivery drivers, and our clients.What you will do with us:- You ensure the management and commercial administration of your client portfolio by updating data and maintaining privileged telephone contact with the client.- You ensure proper stock management and order tracking to ensure optimal product availability.- You participate in services by reporting feedback to clients and processing their requests, and you follow up on invoice collection from clients in coordination with the accounting department.What you bring:- If you have a commercial employee diploma or equivalent, have experience in a similar position, have a team spirit, work autonomously, have a strong customer focus, communicate easily, master standard tools, possess very good knowledge of French (min. C1) and German (min. B2) (English is a plus), and are looking for a permanent contract, head to ELIS.Have we sparked your interest? If so, we look forward to receiving your complete application. jidaae73caaen jit0728aen jpiy26aen