Junior Key Account Manager (a) 100%

pElos Medtech is one of the world’s leading development and manufacturing partners for companies in the medical technology sector. With sites in Switzerland, Sweden, Denmark, Germany, China, and the United States, we specialise in the production of implants, instruments, and components for medical technologies. /p pWe are looking for individuals who share our values — passion, trust, and results — so we can grow together and achieve even greater success. If you are ready to give your best and join an environment that values collaboration and commitment. /p pFor our site in Hölstein (BL), we are looking for a /p h3Junior Key Account Manager (a) 100% /h3 h3What We Are Looking For /h3 ul liManage and develop relationships with selected key customers, acting as their main point of contact and identifying new business opportunities /li liCoordinate customer inquiries, quotations and commercial aspects of New Product Introduction (NPI) projects, including costs, invoicing and forecasts /li liManage customer orders end to end, ensuring reliable deliveries and resolving quality-related issues in close collaboration with Supply Chain and Quality /li liOversee customer agreements, pricing and product margins, support negotiations and contribute to Sales Operations Planning (SOP) /li liMonitor key performance indicators, including sales, forecasts, delivery performance (OTIF) and non-conformities (NC), and provide regular reporting to the Business Unit lead /li liPrepare and lead customer business reviews, discussing performance, forecasts, quality and future business opportunities /li /ul h3What makes you a great fit : /h3 ul liYou have a commercial or technical qualification and initial experience in Customer Service, Key Account Management, Sales Support or Order Management, ideally in manufacturing /li liYou have a good technical understanding and quickly familiarize yourself with products, processes and customer requirements /li liYou are outgoing, customer-focused and confident in building professional, long-term customer relationships /li liYou have strong Excel skills, enjoy working with numbers, margins and forecasts, and are familiar with ERP systems, ideally SAP /li liYou work independently, in a structured and solution-oriented manner, keeping an overview even when managing complex customer requirements /li liYou are fluent in German and English, communicate clearly and bring a natural sense for negotiation, service and quality /li /ul h3Why you’ll love working with us: /h3 ul liYou work directly with some of the world’s leading orthopaedic medical device companies /li liYou are part of an international customer team spanning Switzerland and the US from day one /li liYou gain valuable experience in a regulated medical device environment – a strong asset for your future career /li liYou collaborate closely with the Global Sales Director, gaining visibility into strategic customer relationships and business decisions /li liYou take ownership of your customers and projects, with the opportunity to contribute ideas and make a real impact /li liYou grow professionally in an international environment with diverse responsibilities and room to develop /li /ul