AML & RG Specialist

• Conduct AML and Responsible Gaming reviews in line with internal policies and regulatory requirements.
• Perform KYC, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) checks.
• Monitor customer transactions and account activity to identify potential risks or suspicious behaviour.
• Review customer accounts, investigate cases, and elevate where appropriate.
• Process withdrawal requests and payment‑related reviews.
• Support Responsible Gaming interactions and account restrictions.
• Maintain accurate records and case documentation.
• Communicate effectively with customers and internal stakeholders.
• Provide occasional email‑based customer support when required.
• Assist with operational projects and continuous process improvements.

Requirements

• 1–3 years of experience within iGaming Operations, AML, Responsible Gaming, or Compliance.
• Good understanding of KYC, CDD, EDD, and transaction monitoring.
• Experience reviewing customer accounts, payments, and withdrawal requests.
• Strong analytical skills with excellent attention to detail.
• Excellent written and verbal communication skills in English.
• Ability to manage multiple priorities in a fast‑paced environment.
• High level of integrity and professionalism when handling sensitive information.
• Swedish language skills or experience working with the Swedish market will be considered an advantage.

Core Competencies

Demonstrates expertise in AML, KYC, CDD, and EDD processes while effectively managing customer accounts and transactions. Strong analytical skills and attention to detail are essential for identifying risks and ensuring compliance within iGaming operations.

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