Zoho Development & Implementation Engineer

• Roles and Responsibilities
• Analyze, design, develop, test, and implement Zoho One applications.
• Develop custom APIs, methods, and functions as a software developer.
• Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho.
• Effectively utilize Zoho modules features to automate various business processes.
• Design, develop, and maintain custom Zoho functions and workflows, ensuring efficiency.
• Integrate Zoho applications with other Zoho applications.
• Review, proofread, and format all correspondence to ensure accuracy and completeness.
• On-board and train users in data entry, data security procedures, reporting requirements, and develop and update training materials and resources.
• Assist users with day-to-day questions or technical concerns.
• Work with the Zoho support team to resolve any reported issues, track issues, and provide periodic updates.
• Create custom tools and scripts to automate manual business processes within or outside of Zoho.
• Maintain daily, weekly, and monthly reports.
• Implementation, administration, and configuration of Zoho One ecosystem applications.
• Support and training to users of the Zoho One ecosystem.
• IT Support Level 1 to user PCs in relation to their use with Zoho, Emails, Domains, etc.
• Documentation of the evidence of support and digitization evidence documentation.
• Functionality tests and quality assurance in developments.
• Assist clients through chat, calls, meetings, or email, providing high customer service level.
• Demonstrate genuine interest in Zoho and understanding of its implementation to improve business processes.

Requirements

• Custom Zoho development using Zoho Creator (minimum 1 year experience).
• Development and implementation of Zoho Books, Zoho Inventory, Zoho CRM, Zoho Projects, Zoho Desk, Zoho People, Zoho Recruit, Creator, Sales IQ, preferably on the Zoho One platform (minimum 1 year experience).
• Exceptional problem solving, organizational, and prioritization skills.
• Ability to work independently and as part of a team, coordinating with all levels of management and staff.
• Ability to plan and manage multiple tasks and projects with minimal supervision.
• Ability to maintain focus over an extended period.
• Capability to troubleshoot by finding answers and solutions and utilizing resources when needed.
• Detail‑oriented and thorough in completing tasks.
• Understanding of safeguarding all critical data, information, and communication.
• Proven experience providing technical support in Zoho ecosystem applications.
• Fluent English.
• High degree of confidentiality and ethics, strong planning, organization, decision‑making skills, and problem‑solving aptitude.
• Will work under a confidentiality agreement.
• Job Details
• Job Type: Full‑time (Full Time, Permanent)
• Pay: 25,000 to 40,000 per month, depending on experience.
• Experience required: Zoho One – 2 years (Required).
• Language: English (Required).
• Role Category: Software Development – Other.
• Industry Type: Medical Services / Hospital.
• Functional Area: Engineering – Software & QA.
• Education: UG – Graduation not required.
• Schedule
• Sunday: Holiday
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