Director IoT Connectivity Management Portal (CMP)

Director IoT Connectivity Management Portal (CMP)

With a predicted 25 billion connected IoT endpoints by 2025, the commercial and technological opportunities presented by the IoT are endless. Not to mention the career paths this exciting space has created. emnify stands out by delivering the next generation of connectivity technology to IoT solution providers worldwide – either directly or via strategic partnerships with CSPs. The most exciting thing about working at emnify is that we are just at the beginning of our journey. We are constantly developing our culture, people and our business approach further. Our guiding principles are driving transformation, customer centricity and empowering people. If you share our vision to unlock the potential of connectivity in a people focused culture that gives you the chance for impact, growth and to be successful together, we would be happy to join us.

Your Role

Open to candidates based in Germany or Poland.

We are seeking an experienced Director of IoT Connectivity Management Portal (CMP) to lead the strategy, roadmap, and product management of our CMP and API product. This role will be responsible for driving innovation, ensuring seamless IoT connectivity management, and enhancing the user experience and feature set for upmarket customers. The ideal candidate will have a deep understanding of IoT, cloud-based connectivity, and SaaS platforms, combined with strong leadership and strategic product vision.

Your Impact

• Define and execute the roadmap for the Connectivity Management Portal (CMP) and API, aligning with company strategy and goals, competitive positioning, market trends.
• Lead cross-functional teams, including product management, and UX/UI, to enhance CMP functionalities.
• Collaborate with executive leadership to drive CMP’s role and relevance in the company’s IoT and connectivity strategy.
• Oversee the design, UX, and product management of the CMP and API to ensure product differentiation, scalability, and security.
• Identify and implement new features, to improve customer experience and position emnify as leading next-generation IoT connectivity provider
• Ensure superior UX and consumability as differentiator to key competitors.
• Work closely with sales, marketing, and customer success teams to understand customer needs and market demands.
• Develop CMP/ API capabilities that empower customers to manage IoT connectivity smart and efficiently, including provisioning, optimizing, monitoring, and troubleshooting.
• Execute selected partnerships and pre-integrations with relevant players in the IoT Value chain, e.g. Mobile Device Management partners, to enhance CMP’s interoperability and superior CX.

Operational Excellence:

• Drive continuous improvement in CMP/ API adoption-depth, performance, usability, and reliability.
• Implement data-driven decision-making by leveraging market intelligence, product analytics and customer feedback.
• Ensure compliance with industry standards, security regulations, and best practices.

Your Skills

• Experience in either IoT, telecom MVNO/MVNE, or SaaS platform development, with at least 5 years in a leadership role.
• Technical Expertise: Strong knowledge of IoT connectivity platforms, cloud platforms (AWS, Azure, GCP), and API-driven solutions.
• Leadership & Strategy: Proven track record of leading high performing product teams.
• Analytical & Customer-Centric Approach: Ability to translate complex technical challenges into business solutions and customer value.
• Collaboration Skills: Experience working in cross-functional teams and managing external partnerships.
• Experience with AI/ML for UX/ UI, predictive analytics & maintenance, workflow management
• Background in working with MNOs/MVNOs and telecom ecosystems is a plus.

Learning culture

It’s all about your growth. emnify puts a lot of effort into setting up different learning opportunities for everyone. We are currently focusing on leadership coaching with our partner Gallup with their strengthsfinder approach. We enable leaders to identify their strengths to continue their learning journey. We offer emerging leaders with our partner Junto to connect with other leaders from similar companies to learn together and grow a network. On top of that our employees benefit from lunch & learn sessions to learn and understand different parts of the business better and leverage the different skills from each other.

Celebrate success together

We empower leaders to spend some quality time with their teams and get together for dinners, workshops, or other fun activities. Building relationships in your team and beyond is key to form and maintain a high-performance culture that ensures a successful and competitive business. We want work to be fun and achieve challenging goals together. Beyond the quarterly events we also have company events like summer or christmas parties where everyone gets together to ensure people focused culture.

Flexible working approach

As a global company, our colleagues work around the world and in different time zones. Flexibility is key to us. emnify has chosen the hybrid approach to focus on growing their existing hubs further. Whereas our GTM organization in the US is completely remote because there is no hub for them yet. We offer professional relocation services, employer of record and remote working policy. We know great talents are spread around the world or have their families in different countries. We are not a remote culture. We believe driving transformation and embracing customer centricity can be done best in our hybrid working environment where we can learn and grow together.

The moment when you sign our contract your onboarding journey starts. Depending on your notice period, you can start with us 14 working days after signing. We are aiming to provide the best onboarding experience for you, your manager and your future team. All the interactions with you are fully automated and designed with Enboarder , our onboarding technology partner, helps us to create a high level of engagement until your start. For people with longer notice periods, expect us to reach out to you 1 month before you start. Your talent advisor will stay in touch with you until then.

We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Your qualification and value add are the deciding factors!
In case you are living with disabilities, chronic illness or neurodiversity please inform us, to provide you with the proper assistance in the application process.

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