Senior Business Systems Analyst

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own.

We have a flexible work environment, and fluid career paths.

We not only encourage but celebrate internal mobility.

We also recognize the importance of purpose, well‑being, and work‑life balance.

Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Applicants must be authorized to work for any employer in the U. S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

The Senior Business Systems Analyst will evaluate business processes and systems to identify and implement advanced solutions that improve efficiency and effectiveness.

This role will collaborate with stakeholders to gather complex requirements, analyze data, create comprehensive documentation for advanced system specifications, and facilitat[e] communication between business users and IT teams to ensure technology solutions align with organizational goals.

What you will do

• Take a lead role collaborating with cross‑functional teams in an Agile environment to gather and document business requirements for software development projects.
• Mentor junior and mid‑level analysts and provide technical guidance.
• Analyze and translate business needs into clear and concise user stories, ensuring alignment with project goals.
• Facilitate effective communication between business stakeholders and development teams to ensure a shared understanding of project requirements.
• Conduct analysis of existing systems and processes to identify opportunities for improvement and efficiency gains.
• Collaborate with cross‑functional teams to review story requirements and validate system functionality.
• Contribute to implementations, troubleshoot issues, conduct impact analysis, and recommend solutions.
• Review system enhancements with project stakeholders.
• Create flow diagrams and document technical solutions.
• Continuously learn and adapt to modern technologies, industry best practices, and emerging trends in business analysis and Agile methodologies.

What you will bring

• 5+ years of experience as a Business Systems Analyst or equivalent technology industry background.
• Proficiency in identifying and solving business problems through innovative and practical solutions.
• Effective communication skills to convey technical information clearly to all levels.
• Experience collecting, documenting, and managing system requirements from stakeholders.
• Deep understanding of highly complex multi‑platform applications and systems.
• Effective communication and documentation skills to create comprehensive reports, manuals, workflows, and specifications.
• Ability to manage tasks, timelines, and resources effectively to ensure successful project delivery.
• Ability to be flexible and adaptable to changes in project scope, requirements, or technological advancements.

What will set you apart

• Bachelor’s degree in a related field.
• Financial industry experience.
• Prior production support and troubleshooting experience.
• Experience as a QA or Developer.
• Expertise in other roles on an Agile Development Team, such as Quality Engineer, Software Engineer, Product Owner, or Scrum Master.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career.

We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business‑casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short‑ and long‑term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play.

BRGs are open to all.

• Base Salary Range
• $87,400.00 - $123,400.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed.

Non‑sales positions have the opportunity to participate in a bonus program.

Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance.

Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer Drug‑free workplace.

We are an equal opportunity employer with a commitment to diversity.

All individuals, regardless of personal characteristics, are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

For remote and hybrid positions you will be required to provide reliable high‑speed internet with a wired connection as well as a place in your home to work with limited disruption.

You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet.

Other necessary computer equipment will be provided.

You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Job Posting End Date at 12:01 am on

07-31-2026

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