Head of Department IT Shared Services (w/m/d) Job Details | Endress+Hauser

At Endress+Hauser, progress happens by working together. As a global leader in measurement instrumentation, our ~17,000 employees shape the future in process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for a Head of Department Shared Services (w/m/d) to lead and develop a newly created department at Endress+Hauser InfoServe. In this role, you will bring together expertise in IT security and IT monitoring to further enhance our IT landscape and support the Endress+Hauser Group.

What is the role about?

Are you passionate about leading a team of seven system engineers and experts? Do you thrive on ensuring the safe and stable operation of business applications and processes? Do you enjoy shaping long-term strategies and building something new?

Then take the lead! In this role, you will establish Vulnerability Management and work closely with the management team to set the strategic direction. You will foster a strong team spirit, provide clear guidance, and drive the success of your department.

Which tasks will you perform?

You will:

• Lead and inspire your team, following Endress+Hauser’s Leadership Competency Model.
• Establish Vulnerability Management for Endress+Hauser InfoServe and support partner companies with their vulnerability-related topics.
• Further develop and lead:
  • The central Systems Monitoring (Icinga/Grafana)
  • Performance Monitoring (Catchpoint/LoadRunner Enterprise)
  • Risk assessments (Bitsight)
  • Security Operations Center (SOC)
  • Security Information and Event Management (SIEM)
• Manage relationships with key stakeholders and partners.
• Implement and execute the company’s strategic direction.
• Set smart and clear objectives and key results for your department (OKR).

What do we expect from you?

You:

• Are burning to take over responsibility and eager to lead people by heart.
• Are familiar with agile methodologies and can cultivate an agile mindset within your team.
• Have excellent communication skills to inspire and guide others.
• Demonstrate a high level of customer orientation to continuously improve our services.
• Bring IT security and IT monitoring knowledge and competence into the team.
• Are acting with integrity and build trustful relationships.
• Are good in setting clear goals and getting the best out of people.
• Have good command of German and English both C1.

What can you expect from us?

• We are a family-owned, highly committed company with a sustainable vision.
• We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning.
• We prioritize Work-Life Balance, offering flexible working hours and remote work opportunities to support our employees in maintaining a healthy balance.
• We provide support with sustainable mobility solutions such as public transport to facilitate easy commuting for our employees.
• We are committed to Eco-Friendly Initiatives, actively participating in EcoVadis to promote sustainable and responsible business practices.
• We provide On-Site Amenities such as our canteen and job bike program (JobRad), fostering a convenient and environmentally conscious workplace environment.
• We ensure our employees work in State-of-the-Art Facilities equipped with ergonomic workstations to enhance productivity and comfort.
• We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees\‘ overall wellness.
• We support Family-Friendly Policies, including daycare places and childcare services during holidays, to assist our employees in balancing their professional and family commitments.
• We encourage Continuous Learning through language courses offered to our employees, promoting personal and professional development within our organization.

How do you apply?

To apply we kindly ask you to upload your documents on our career page. Applications sent to us by E-Mail can unfortunately not be considered due to Data Privacy Considerations.

Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited submission of profiles and inquiries regarding potential collaboration. Currently, we do not engage with external service providers for this role. Any unsolicited applications will be disregarded and deleted without further consideration. We appreciate your understanding.

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