Описание
Our customer is a large international outsourcing company specializing exclusively in Customer Care services. & Support. In five years, we have become one of the leading market players, earning the trust of many major partners who have been working with us for many years.
Задачи
- Handle incoming requests from our key customers (chats+calls): answer questions and solve their problems;
- Make outgoing calls to collect customer feedback to improve product quality, as well as inform about current bonuses and promotions;
- Help with technical issues, clarify details, advise on bonuses, and be able to handle objections;
- Build friendly and trusting relationships with clients so that every interaction with you leaves a positive impression.
Требования
- Good oral and written communication skills;
- Knowledge of Malaysian C1;
- Punctuality, empathy, responsibility in soft skills;
- Highly desirable: experience in customer service, sales, knowledge of English.
Условия
- Remote work format;
- Registration according to Civil Law Contract;
- Full-time vacation of 28 calendar days, payment of sick leave and vacation pay;
- Schedule: working day 5/2 from 07:30 to 16:30 Moscow time.
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VIP Manager (with the knowledge of Malaysian) Arbeitgeber: Enfint
Perfect.Live ist ein herausragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und internationalen Umfeld zu arbeiten, das auf erstklassigen Service für wohlhabende Kunden ausgerichtet ist. Mit einer stabilen langfristigen Anstellung, wettbewerbsfähigen Gehältern und einem starken Fokus auf Teamarbeit und qualitativ hochwertigen Kundenservice fördert das Unternehmen eine Kultur des Wachstums und der beruflichen Entwicklung, die es den Mitarbeitern ermöglicht, ihre Fähigkeiten kontinuierlich zu erweitern und sich in ihrer Karriere weiterzuentwickeln.
