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- Aufgaben: Lead credit operations, ensuring excellence in processes and team performance across EEA markets.
- Arbeitgeber: ENGIE Energy Access provides innovative solar solutions, impacting millions of lives in Africa.
- Mitarbeitervorteile: Enjoy a permanent full-time role with opportunities for travel and professional growth.
- Warum dieser Job: Join a mission-driven company aiming to impact 30 million lives by 2030 while developing your leadership skills.
- Gewünschte Qualifikationen: 7+ years in credit operations; fluency in English required; experience in Sub-Saharan Africa is a plus.
- Andere Informationen: Diversity and inclusion are core values at ENGIE, fostering a supportive work environment.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
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Reporting Line: Head of Credit Operations
Location: Any EEA country of operation or Berlin (Germany)
Job Grade: 17
About ENGIE Energy Access
ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grid solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. With over 1,800 employees, operations in nine countries across Africa, over 2.5 million customers and more than 12 million lives impacted so far, ENGIE Energy Access aims to impact 30 million lives across Africa by 2030.
Responsibilities:
- Operational Excellence in Credit Operations: Responsible for driving the operating practice and ensuring the adequacy of processes, systems, tools, and team capacity in EEA markets to execute across the credit cycle:
- Standards, Policies & Procedures: Conceptualize, document & maintain EEA-wide Standard Operating Procedures (SOPs) and other Credit Operations workflow documents.
- Digital System & Tools: Translate Credit Operations workflows and standards into Digital development specifications.
- Localization & Configuration: Provide oversight and strategic guidance to countries in the localization of strategies, processes, and standards related to credit operations.
- Training, Performance Management and Incentives: Translate credit operations processes into global standards.
- Financial Products & Services: Work closely with the Head of Credit Risk Management to support design and operationalization of EEA’s financial products.
- Country Level Planning & Implementation:
- Annual Planning: Contribute materially to the annual strategic CF planning process.
- Action Plans: Provide direct support and guidance to EEA markets on regular action plan development.
- Turnaround Scenarios: Support underperforming countries in turnaround scenarios related to credit performance.
- Monitoring, Analysis & Insights:
- Performance Reporting: Design credit operations reports and dashboards for real-time KPI tracking.
- Performance Analysis: Conduct regular analysis of credit operations and drive insights for decision makers.
- One Team Development:
- Manage Direct Reports: Directly manage, coach and develop a small team of high-performing, motivated Credit Operations Manager(s).
Qualifications and Skills:
- 7+ years of professional experience in credit operations or related field; work experience in Sub-Saharan Africa is a plus.
- 5+ years of domain experience in credit-related project management.
- University degree required; master’s degree in relevant fields is desired.
- English written and spoken fluency required; French, Swahili or Portuguese is a plus.
This position involves an estimated 30% to 50% business travel to other EEA countries of operation.
ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all.
Business Unit: GBU Flexible Gen & Retail
Contract Type: Permanent
Job Type: Full-Time
Professional Experience: Skilled ( >3 experience <15 years)
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Credit Operations Lead Arbeitgeber: ENGIE Group
Kontaktperson:
ENGIE Group HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Credit Operations Lead
✨Tip Number 1
Familiarize yourself with the specific credit operations practices in Sub-Saharan Africa. Understanding the local market dynamics and challenges will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the credit operations field, especially those who have experience in Africa. Engaging with industry experts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends in digital tools and systems used in credit operations. Being knowledgeable about innovative solutions can demonstrate your commitment to operational excellence.
✨Tip Number 4
Prepare to discuss your experience in managing teams and driving performance. Highlighting your leadership skills and ability to coach others will be crucial for this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Credit Operations Lead
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Operations Lead position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in credit operations and project management. Emphasize any experience you have in Sub-Saharan Africa, as well as your ability to manage teams and drive operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for clean energy solutions and your understanding of ENGIE Energy Access's mission. Mention specific examples from your past work that demonstrate your skills in credit operations and team management.
Highlight Language Skills: If you speak French, Swahili, or Portuguese, make sure to mention this in your application. Highlighting your language skills can set you apart, especially since the role may involve working in diverse EEA countries.
Wie du dich auf ein Vorstellungsgespräch bei ENGIE Group vorbereitest
✨Understand the Company and Its Mission
Before the interview, make sure to research ENGIE Energy Access thoroughly. Understand their mission to provide clean, affordable energy in Africa and how your role as Credit Operations Lead will contribute to this goal.
✨Showcase Your Experience in Credit Operations
Prepare to discuss your 7+ years of experience in credit operations. Highlight specific projects you've managed, especially those related to Sub-Saharan Africa, and how they align with the responsibilities outlined in the job description.
✨Demonstrate Leadership Skills
As a Credit Operations Lead, you'll be managing a team. Be ready to share examples of how you've successfully coached and developed team members in the past, and how you plan to foster a high-performing team at ENGIE.
✨Prepare for Questions on Digital Tools and Reporting
Since the role involves translating workflows into digital specifications and designing performance reports, be prepared to discuss your experience with digital tools and data analysis. Bring examples of how you've used these skills to drive insights and improve operations.
