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- Aufgaben: Lead and improve on-road operations while ensuring top-notch delivery experiences.
- Arbeitgeber: Join Amazon Extra Large (AMXL), revolutionizing the delivery of heavy items with exceptional customer care.
- Mitarbeitervorteile: Enjoy competitive salary, flexible work arrangements, and a dynamic team environment.
- Warum dieser Job: Be part of a fast-paced team focused on safety, innovation, and customer satisfaction.
- Gewünschte Qualifikationen: Degree required; experience in account management and data analytics is a must.
- Andere Informationen: This role involves significant travel across multiple sites in Germany.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
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Employer: Amazon
Location: Dortmund, North-Rhine-Westphalia, Germany
Salary: Competitive
Closing date: 19 Jan 2025
DESCRIPTION
The UK Regional On The Road (OTR) Manager is a pivotal role which maximizes OTR operations and DA experience. This field role can be based in any AMXL operating site in DE.
Excellent at leveraging operational and stakeholder relationships, they are the custodian of DSP and DA experience at station level ensuring the highest standards around DA Engagement; creating a ‚win-win‘ culture between Operations and the DSPs.
Key job responsibilities:
- Working with OTR safety and site operations to deliver regional safety metrics.
- Lead OTR performance improvement across the region and provide RLT weekly visibility, including solutions.
- Deliver Regional WBR for on-road performance (DSP scorecard / Ops Scorecard) for the region.
- Leading improvement activities in key priority areas for the Region (e.g. DA ratios, roster performance, KPU).
- Create sustainable business practices that create a ‚win-win‘ culture between Operations and the DSPs.
- Working with site operations, ACES and CO to ensure routing efficiency and best practice is followed to improve cost to serve.
A day in the life:
- The OTR manager defines the medium-term OTR strategy, leading and influencing both internal and external stakeholders.
- They work closely with site leaders as a trusted OTR SME partner.
- They are required to work flexibly and travel between multiple sites weekly. The role is field-based aligned to an AMXL region which requires a significant level of travel.
About the team:
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
BASIC QUALIFICATIONS:
- A degree.
- Relevant experience in account management in a fast-paced environment.
- Advanced proficiency in verbal and written English and in the local language.
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
- Relevant experience in using data analytics to solve problems such as customer, partner or business performance issues.
PREFERRED QUALIFICATIONS:
- Experience in logistics, transportation, supply chain or distribution.
- Experience of communicating with a wide range of stakeholders, including your peers and leadership.
- A bachelor’s, master’s or advanced degree in business management, economics, law, engineering or supply chain and logistics.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.#J-18808-Ljbffr
Regional On Road Manager , AMXL Arbeitgeber: ENGINEERINGUK
Kontaktperson:
ENGINEERINGUK HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Regional On Road Manager , AMXL
✨Tip Number 1
Familiarize yourself with Amazon's operational metrics and safety standards. Understanding these key performance indicators will help you demonstrate your ability to lead OTR performance improvement effectively.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Highlight any experience you have in logistics or supply chain management. Be prepared to discuss specific examples of how you've improved operational efficiency or stakeholder relationships in past roles.
✨Tip Number 4
Showcase your data analytics skills by preparing to discuss how you've used data to solve problems in previous positions. This will demonstrate your ability to leverage analytics for performance improvement in the OTR role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Regional On Road Manager , AMXL
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Regional On Road Manager position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your relevant experience in account management, logistics, or supply chain. Use specific examples that demonstrate your ability to manage operations and improve performance.
Showcase Your Skills: Demonstrate your advanced proficiency in MS Office and data analytics. Provide examples of how you've used these skills to solve problems or improve processes in previous roles.
Tailor Your Application: Customize your cover letter to reflect your understanding of Amazon's culture and values. Mention your passion for innovation and customer care, and how you can contribute to creating a 'win-win' culture between Operations and DSPs.
Wie du dich auf ein Vorstellungsgespräch bei ENGINEERINGUK vorbereitest
✨Understand the Role
Make sure you have a clear understanding of the Regional On Road Manager position. Familiarize yourself with the key responsibilities, such as improving OTR performance and ensuring safety metrics are met. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your relevant experience in account management and logistics. Highlight specific examples where you've successfully managed stakeholder relationships or improved operational efficiency. Use data analytics to back up your achievements.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've used data analytics to solve problems in previous roles. Think of specific scenarios where you identified issues and implemented solutions that positively impacted performance or customer satisfaction.
✨Engage with Stakeholders
Since the role involves working closely with various stakeholders, prepare to talk about your communication skills. Share examples of how you've effectively collaborated with peers and leadership to achieve common goals, fostering a 'win-win' culture.
