Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Be the go-to person for customer inquiries and manage material returns.
- Arbeitgeber: Join Rolls-Royce, a leader in cutting-edge engineering and technology.
- Mitarbeitervorteile: Enjoy hybrid work options and a culture that supports continuous learning.
- Warum dieser Job: Work in an inclusive environment that values diverse perspectives and innovation.
- Gewünschte Qualifikationen: University degree or relevant experience; proficiency in SAP and MS Office required.
- Andere Informationen: We welcome applications from diverse backgrounds, including refugees.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
You will need to login before you can apply for a job.
Service Business Officer – Parts Availability (f/m/d)
Job Description
Service Business Officer – Parts Availability (f/m/d)
Full time
Dahlewitz / Hybrid
Why Rolls-Royce?
An exciting opportunity has arisen for a Service Business Officer – Parts Availability (f/m/d) to join Rolls-Royce in Dahlewitz close to Berlin.
Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.
Join the pioneering team at Rolls-Royce as a Service Business Officer and leverage your expertise in Purchasing, Logistics, and Supply Chain Management, along with your IT and customer-facing skills, to drive innovation and excellence in a world-renowned company committed to cutting-edge engineering and technology.
Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home or another remote location. It’s a locally managed and flexed informal discretionary arrangement. As a minimum, we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.
What you will be doing
With this exciting opportunity you will get a chance to:
- Serve as the initial contact for customer inquiries on aftermarket material returns, including those from Service Centres, Rolls-Royce Deutschland locations, and direct customers.
- Manage material returns in alignment with established guidelines and project policies.
- Take operational charge of a designated Spares warehouse, including leading potential improvement initiatives.
- Maintain optimal Aftermarket pool levels at the warehouse in collaboration with regional personnel, forecasting teams, and project managers.
- Address logistics and warehouse issues, such as customs and store performance, coordinating solutions with the Aftermarket Logistics team.
- Lead and support improvement projects within the Service Delivery Team and beyond.
Who we’re looking for
At Rolls-Royce, we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
To be successful in this role you will need to:
- Hold a university degree and/or have relevant professional experience in Services (experience in Purchasing, Logistics, and/or Supply Chain nice to have).
- Demonstrate proficiency in both SAP and MS Office suite (a strong IT affinity desired).
- Be able to work in a team, manage multiple tasks, and meet deadlines.
- Have experience in or not shy away from customer-facing roles.
- Possess fluency in English.
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.
We welcome applications from people with a refugee background.
You can learn more about our global Inclusion strategy at Our people | Rolls-Royce.
As part of your application please could you include a cover letter and any supporting qualifications.
Closing date: 22.01.2025
Job Category
Service Operations
Posting Date
08 Jan 2025; 00:01#J-18808-Ljbffr
Service Business Officer - Parts Availability (f/m/d) Arbeitgeber: ENGINEERINGUK
Kontaktperson:
ENGINEERINGUK HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Service Business Officer - Parts Availability (f/m/d)
✨Tip Number 1
Familiarize yourself with the specific logistics and supply chain management practices at Rolls-Royce. Understanding their operational processes will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any experience you have in customer-facing roles, especially in managing inquiries or returns. This will show that you can effectively communicate and resolve issues with customers.
✨Tip Number 3
Brush up on your SAP and MS Office skills, as proficiency in these tools is essential for the role. Consider taking a quick online course or tutorial to refresh your knowledge.
✨Tip Number 4
Research the company culture at Rolls-Royce and be prepared to discuss how your values align with theirs. They emphasize agility, collaboration, and simplicity, so think of examples from your past experiences that reflect these qualities.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Service Business Officer - Parts Availability (f/m/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Business Officer position. Understand the key responsibilities and required skills, such as proficiency in SAP and MS Office, as well as customer-facing experience.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses how your background in Purchasing, Logistics, or Supply Chain aligns with the role. Highlight your relevant experiences and demonstrate your understanding of Rolls-Royce's values and culture.
Highlight Relevant Experience: In your CV, emphasize any previous roles that involved logistics, supply chain management, or customer service. Use specific examples to showcase your achievements and how they relate to the responsibilities of the Service Business Officer.
Proofread Your Application: Before submitting, carefully proofread your cover letter and CV for any spelling or grammatical errors. Ensure that all information is accurate and that your application presents you in the best possible light.
Wie du dich auf ein Vorstellungsgespräch bei ENGINEERINGUK vorbereitest
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Service Business Officer - Parts Availability. Familiarize yourself with the key tasks such as managing material returns and maintaining optimal Aftermarket pool levels, as these will likely come up during your interview.
✨Showcase Your IT Skills
Since proficiency in SAP and MS Office is essential for this role, be prepared to discuss your experience with these tools. Consider bringing examples of how you've used them in previous roles to improve efficiency or solve problems.
✨Demonstrate Customer-Facing Experience
Highlight any past experiences where you interacted with customers, especially in a service-oriented capacity. Be ready to share specific examples of how you handled inquiries or resolved issues, as this will show your capability in customer-facing roles.
✨Embrace the Company Values
Familiarize yourself with Rolls-Royce's values of agility, boldness, collaboration, and simplicity. During the interview, try to weave these principles into your responses to demonstrate that you align with the company's culture and ethos.
