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- Aufgaben: Lead and mentor a team while analyzing document performance metrics.
- Arbeitgeber: Entrust is a leader in identity-centric security solutions, operating globally.
- Mitarbeitervorteile: Enjoy remote work flexibility and a collaborative environment.
- Warum dieser Job: Make an impact in a diverse team focused on innovative security solutions.
- Gewünschte Qualifikationen: Strong analytical, communication, and coordination skills; experience with budgets and team management.
- Andere Informationen: Join a company committed to diversity and inclusion in the workplace.
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
Senior Manager Document Operations
Senior Manager Document Operations
Apply remote type Remote Eligible locations Germany – Field (Onfido) time type Full time posted on Posted 2 Days Ago job requisition id R003220
Career Growth, Flexibility and Collaboration!
Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!
The Company: Entrust relies on curious, dedicated and innovative individuals who anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.
We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard.
Onfido, an Entrust company, is looking for a Senior Document Operations Manager.
As a Senior Document Operations Manager, we would like to see you display the following skills and experience:
- Analytical Skills: Make informed decisions based on data and interpret large datasets.
- Coordination Experience: Proven ability to manage and delegate tasks to both internal and external teams.
- Team Collaboration: A collaborative team player who thrives in a small team setting and effectively works with other departments, including Product, Engineering, and Sales.
- Communication Skills: Strong ability to communicate and work effectively in a global, diverse team.
- Metrics oriented: Demonstrate a strong focus on measurable outcomes, using data-driven decision-making and key performance indicators (KPIs) to set clear goals and track progress.
- Experience managing budgets.
- Experience coaching and growing individuals and teams.
- (Nice to) Experience with Process Outsourcing.
The following technical skills are also desirable:
- Spreadsheet Proficiency: Skilled in using Excel or Google Sheets for data management and analysis.
- Business Analytics Tools: Experience with business analytics tools such as Looker.
- Project Management Tools: Familiar with Jira and Confluence.
Responsibilities:
- Analyse performance metrics of documents at various stages of their lifecycle and their impact on KPIs, providing approaches to enhance performances where applicable.
- Engage with Senior Leadership across Product, Sales and Engineering to understand business needs and set medium and long term plan and vision for the Doc Ops group.
- Effectively manage budgets based on goals and be able to build business cases when there are opportunities for improvement.
- Own the team roadmap and ensure planning both internally and externally align with company goals.
- Lead, mentor, and coach a team of operations coordinators.
About Entrust: Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. We enable organizations to safeguard their operations, evolve without compromise, and protect their interactions in an interconnected world – so they can transform their businesses with confidence. Entrust supports customers in 150+ countries and works with a global partner network.
Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.
#LI-NR1
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer.
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact
Recruiter: Sofi Karalok ( )
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Senior Manager Document Operations Arbeitgeber: Entrust Corporation
Kontaktperson:
Entrust Corporation HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Senior Manager Document Operations
✨Tip Number 1
Familiarize yourself with the specific metrics and KPIs relevant to document operations. Understanding these will help you demonstrate your analytical skills during discussions and show how you can contribute to enhancing performance.
✨Tip Number 2
Highlight your experience in coordinating tasks across teams. Be ready to share examples of how you've successfully managed projects that required collaboration between different departments, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your approach to budget management. Think of specific instances where you effectively managed budgets and built business cases for improvements, as this will showcase your financial acumen.
✨Tip Number 4
Brush up on your knowledge of project management tools like Jira and Confluence. Being able to speak confidently about your proficiency with these tools will set you apart as a candidate who can hit the ground running.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Senior Manager Document Operations
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Manager Document Operations position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect the specific skills and experiences that match the job requirements. Emphasize your analytical skills, coordination experience, and any relevant technical skills like spreadsheet proficiency or familiarity with project management tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience in managing teams, working collaboratively, and using data-driven decision-making to achieve measurable outcomes.
Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of past achievements that demonstrate your ability to lead teams, manage budgets, and improve processes. Use metrics to quantify your success where possible.
Wie du dich auf ein Vorstellungsgespräch bei Entrust Corporation vorbereitest
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to make informed decisions in your previous roles. Bring examples of how you interpreted large datasets and the impact those analyses had on your team's performance.
✨Demonstrate Coordination Experience
Highlight your ability to manage and delegate tasks effectively. Share specific instances where you coordinated between internal and external teams to achieve project goals.
✨Emphasize Team Collaboration
Illustrate your experience working in small teams and collaborating with various departments. Discuss how you fostered teamwork and communication, especially in a diverse environment.
✨Prepare for Budget Management Questions
Since budget management is a key responsibility, be ready to talk about your experience managing budgets. Provide examples of how you built business cases for improvements and tracked financial performance against goals.
