Delivery Manager

h3Delivery Manager /h3pEPAM Systems (Switzerland) GmbH Vacant since : Number of jobs : 1 8001 Zürich (ZH) 100% Immediately Permanent /ppWe're looking for a Delivery Manager to join our team in Geneva, Switzerland in a hybrid working mode. In this role, you will manage end-to-end delivery across multiple initiatives for clients in the Romandie region, ensuring alignment with scope, timelines and quality standards. You will play a key part in establishing trust-based client relationships, driving delivery excellence and enabling AI-driven practices across the software development lifecycle. This is an opportunity to influence critical programs across diverse industries and contribute to EPAM's growth in the Swiss market. /ph3Responsibilities /h3ulliOversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget and timelines /liliImplement delivery governance, pacing and reporting for transparency and continuous improvement /liliApply data-driven management using key performance indicators, dashboards and operational metrics /liliLead AI adoption and enablement to enhance productivity in delivery processes /liliBuild and maintain trust-based relationships with client stakeholders as the main point of contact /liliManage risks, changes and escalations to ensure predictable delivery /liliManage financial aspects of delivery, including forecasting, margin control and cost efficiency /liliEnsure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs), maintaining scope control and contractual adherence /liliDrive effective staffing, onboarding, coaching and performance management within delivery teams /liliCollaborate with account management and technical leadership to support growth opportunities and transformation initiatives /li /ulh3Requirements /h3ulliProven experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services /liliStrong background in managing complex projects and client stakeholder relationships /liliExperience governing delivery under MSAs and SOWs, including scope and change management /liliUnderstanding of technology-related legal concepts such as data privacy and delivery obligations /liliTechnical exposure to enterprise environments, ERP platforms, cloud ecosystems such as Azure, AWS or GCP and system integrations /liliPractical knowledge of the software development lifecycle, with Agile and Waterfall experience /liliHands-on experience using AI tools such as coding assistants, agentic frameworks and large language model APIs /liliAbility to demonstrate AI adoption in real delivery work /liliAbility to identify and quantify AI use cases and articulate value to technical and business stakeholders /liliStrong communication and stakeholder management skills, with professional fluency in English and French /li /ulh3Nice to have /h3ulliFamiliarity with the Geneva and Romandie business environment and local client expectations /liliExperience in governance or engineering transformation using generative AI techniques /liliExposure to business development activities such as contributions to requests for proposal (RFPs) and requests for information (RFIs) /li /ulh3Work location /h3ulli8001 Zürich (ZH) /li /ulh3Workload /h3ulli100% /li /ulh3Employment start /h3ulliImmediately /li /ulh3Employment duration /h3ulliPermanent /li /ulh3Qualification /h3ulliunskilled /li /ulh3Work experience /h3ulliMore than 3 years /li /ulh3Education /h3ulliMaster's degree from a university of applied sciences or equivalent /li /ulh3English /h3ulliOrally : Very good knowledge /liliWritten : Very good knowledge /li /ulh3French /h3ulliOrally : Very good knowledge /liliWritten : Very good knowledge /li /ul #J-18808-Ljbffr