Business Performance Analyst

Directorate Corporate Performance, Risk and Compliance forms part of Directorate-General Corporate Services. It supports the organisation across a range of critical issues related to corporate governance, risk management and performance optimisation, including corporate reporting, dashboard management of the EPO strategic plan (SP2028), corporate risk management, integrated management system oversight and internal ISO audits. The directorate works in close collaboration with stakeholders across the organisation to ensure strategic alignment.

We are now looking for a talented and motivated business performance analyst to join our team. Our business performance analysts evaluate business operations and performance from a corporate perspective, analysing problems, data and metrics to support strategic decision-making. To succeed in this role, the ability to quickly gain a deep understanding of the EPO\’s business operations and strategic direction is required.

With us you will

• implement and maintain reports and dashboards relating to corporate governance
• collaborate with business areas to define, maintain and review key performance indicators (KPIs)
• conduct analyses to support internal decision-making
• translate information requirements into effective reporting for senior management
• support the implementation of the EPO\’s strategic direction in collaboration with relevant stakeholders, making use of best practices for data visualisation and reporting, identifying opportunities for improving current settings and to apply innovative approaches
• set up activities for structured collection of internal feedback, creating detailed project plans, engaging with all stakeholders involved at different levels, monitoring progress and reporting accordingly
• organise awareness campaigns and deliver training sessions

Apply if you have

• relevant experience in a project management function, with responsibility for multiple projects linked to business governance or experience in a similar environment
• knowledge of process improvement methodologies and tools
• performance analysis experience, including KPI development and monitoring
• advanced knowledge of data visualisation tools (e.g. Tableau, Power-BI) or programming languages such as Python
• good analytical and communication skills
• experience of working closely with senior management
• ability to work effectively with cross-functional teams and a diverse group of stakeholders
• commitment to continuous learning and professional development

Our minimum requirements for this post

• Diploma of completed studies at master\’s level or – in exceptional cases – equivalent professional experience
• Generally, an excellent knowledge (at least C1) of one official language (English, French and German) and ability to understand the other two; alternatively, excellent knowledge (at least C1) of at least one official language (in such cases, the willingness to learn the missing language(s) and to reach level B2 within a set time frame would be required)
• Citizenship of one of the member states of the European Patent Organisation

Process

Candidates are kindly asked to upload an updated CV and outline their motivation in the designated application field (character limit 4000). If so wished, the motivation letter can also be uploaded as a Word or pdf attachment under \“Application document\“ in SuccessFactors. In this case, please indicate in the designated field \“Please refer to attached motivation letter\“.

The successful candidate will be selected on the basis of qualifications, competencies, professional experience and language knowledge, supplemented as appropriate by interviews, tests and/or a personality questionnaire.

A reserve list may be constituted, should more candidates than required at this time be considered suitable following the selection procedure. Such reserve lists are valid for 18 months and reserve list candidates may be contacted, should a vacancy with substantially the same profile arise during that period.

Key information

Job group: 4

Grade: G7 to G10 (net (basic) monthly salary* for this vacancy: EUR 6 172 to 9 901, depending on experience and location)

Duration of appointment: Five years, with the possibility of extension

Location: Office-wide

Interviews planned for: End of March 2025

* after deduction of EPO-internal tax and before deduction of staff contributions to the social security and pension schemes.

We welcome all applications for vacant positions. We consider each on its professional merits – regardless of your nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.

Why join us?
✓ Be part of the EPO\’s transformation and enable innovation
✓ Work with inspiring people from a variety of cultures
✓ Develop yourself and take on an intellectual challenge

What\’s in it for you?
✓ A competitive salary
✓ Family-friendly benefits
✓ A good work-life balance
✓ Generous flexibility options
✓ Relocation benefits and various allowances
✓ Contributory medical insurance and pension schemes
✓ 30 days\‘ leave per year
✓ Free gym access
✓ Social activities and clubs

Who we are
We are the patent office for Europe. We are proud to deliver high-quality patents and efficient services that foster innovation, competitiveness and economic growth.

Our vision
We will empower and motivate our staff to set worldwide standards in intellectual property. Our Office will be effective and transparent, respond to the needs of our users and be agile in managing the changing demands and conditions of a dynamic global patent system. Our work will contribute to a safer, smarter and more sustainable world.

Our values
All our relationships within our Office and with partners around the world will prosper through trust, fairness, mutual respect, adaptability, collaboration and a commitment to excellence.

Our work environment
We believe that diversity is fundamental to our success. Our inclusive work environment respects, values and celebrates our individual differences. We want you to be yourself at work. Join us on this exciting journey to a more digital, collaborative and sustainable organisation.

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