Auf einen Blick
- Aufgaben: Lead a dynamic team, drive sales, and enhance customer experiences in a vibrant store environment.
- Arbeitgeber: Join Swatch, a revolutionary Swiss watch brand known for its innovation and style since 1983.
- Mitarbeitervorteile: Enjoy a 40% discount on products, health insurance contributions, and opportunities for growth and training.
- Warum dieser Job: Be part of a diverse team at the forefront of the watch industry, fostering creativity and passion.
- Gewünschte Qualifikationen: Retail sales experience, leadership skills, and a customer-oriented mindset are essential.
- Andere Informationen: Fluency in German and English is required; embrace a role that combines sales with brand representation.
Das voraussichtliche Gehalt liegt zwischen 48000 - 84000 € pro Jahr.
Swatch is one of the leading Swiss watch manufacturers and at the same time one of the world’s most famous brands.
Since 1983, Swatch has revolutionized the watch industry. We owe this success to the passionate commitment of our employees. Become part of our dynamic, international team!
Leading the team with the store- and assistant store manager
- Help recruiting new employees according to a predefined profile and with the agreement of HR and retail manager
- Integrating and training new employees
- Passing the passion for the brand on to the team, to constantly evolve customer service
- Accompany and foster co-workers, to ensure they continue the acquisition of new skills and their employment during sales (selling skills, products, visual merchandising)
- Organisation and execution of meetings in collaboration with the store- and assistant store manager
- Regular evaluation of the performance, skills, and development of each co-worker by conducting MAG’s, etc.
- Paying attention to co-workers (praise success, discuss problems), to build up trust, as well as to build it out
- Take on a neutral role / referee in case of occurring conflicts
- Regularly organise meetings (minimum once a week)
- Motivating and empower co-workers on a daily basis, to reach monthly and quarterly primes.
- Knowledge of different collections and products (tendencies, style, material, etc.)
- Constant monitoring, to ensure a unique purchase experience (availability of the team, quality of the customer care, speed of cashing in, role reversal within the team)
- Ensuring the regularly offered services to customers (repairs, exchange, vouchers, delivery by mail, etc.)
- Staying vigilant concerning eventual theft, so it can be prevented
- Tour-guide-business
Setting the scene for the brand (image, product, merchandising)
- Steadily monitoring, to ensure a safe, tidy, and clean store
- Monitor the overall comfort, to ensure the customer experiences it (atmosphere within the store, lighting, music, etc.)
- Organising and executing the presentation by respecting the norms of merchandising and guidelines (take on changes, depending on the store)
Leading the store in collaboration with the store- and assistant store manager
- Manage the contracts and plans under compliance of all social rules and norms, which are predefined by labor law
- Optimising expenditures, which can influence the operating statement (office supplies, telephone, etc.)
- Take on the role as a role model concerning the strict compliance of the cash register manual and different procedures in terms of money (bank statements, status of cash register, etc.)
- Analyse results based on collections and indicators, so a plan can be realised
- Ensuring the information flow and directing it to the hierarchy
Store organisation in collaboration with the store- and assistant store manager
- Ensuring the perfect condition, maintenance as well as the necessary materials of the store
- Monitoring the organisation and clean-up of the material reserve as well as the back office according to the defined process
- Ensuring the logistical tasks (qualitative and quantitative control of deliveries, unpacking the packages and placement of wares within the store)
- Apply and respect the various specifications of the product flow (process of falsely delivered wares, transfers, defect wares, returns, etc.)
- Confirmation of ware-orders and ensuring the optimal replenishment of wares according to the analysis of the stock
Profile
Besides his main tasks / goals, to excite the customers and respect the brands policy, the deputy flagship store manager must fulfil the following mission :
- Leading of a team in collaboration with the store manager
- Boost the sales
- Setting the brand into scene
- Ensuring the organisation as a whole and management of the store in collaboration with the store manager
Commitment to progress
The behavioural model obligates every employee to take on professional responsibility. The deputy store manager commits to :
Foster the brand by means of his behaviour
- Respect the work tools and work environment
- Guaranteeing the safety of the wares and people
- Foster the interpersonal relationships (good communication)
- Adapt the work plans and absences, to secure a smooth customer service
- Apply and develop intentions of the company in relation to all expenses
Professional requirements
- Education as a salesperson in retail and / or education as a sales coordinator with commercial skills as an advantage
- Experience in sales and leadership of a store and its sales staff, or as assistant store manager
- Customer oriented and customer friendly
- Takes on initiative
- Experience in PR and marketing activities
- Being proficient in sales strategy
- Numbers oriented
- Commitment
- Representing the brand Swatch
Benefits – What is in for you.
- Working within an international, diverse, and dynamic team.
- Be at the forefront of innovation within the watch industry.
- Personnel discount on a large selection of Swatch Group products (40%)
- Good performance paired with continued business needs translate into an open-end contract.
- Development and training opportunities.
- Contribution to health insurance costs
Languages
- Mother tongue / Excellent German / Swiss German
- Very good to excellent English level (C1 and above)
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Snr Sales Account Executive / Sales Director - Pricing & Market Access Arbeitgeber: EVERSANA™ Company

Kontaktperson:
EVERSANA™ Company HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Snr Sales Account Executive / Sales Director - Pricing & Market Access
✨Tip Number 1
Familiarize yourself with Swatch's brand values and product lines. Understanding the unique selling points of their watches will help you convey your passion for the brand during interviews.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to discuss specific examples of how you've motivated teams, improved sales, or enhanced customer experiences in previous roles.
✨Tip Number 3
Showcase your ability to analyze sales data and make strategic decisions. Being numbers-oriented is crucial for this role, so think of instances where your analytical skills led to successful outcomes.
✨Tip Number 4
Prepare to discuss your approach to conflict resolution and team dynamics. Since you'll be managing a team, demonstrating your ability to foster good communication and handle conflicts effectively will set you apart.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Snr Sales Account Executive / Sales Director - Pricing & Market Access
Tipps für deine Bewerbung 🫡
Understand the Brand: Familiarize yourself with Swatch's history, values, and product lines. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight your relevant experience in sales and leadership roles. Make sure to emphasize any achievements that demonstrate your ability to boost sales and lead a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with Swatch's mission. Mention specific examples of how you've successfully managed teams or improved customer experiences in the past.
Showcase Language Proficiency: Since excellent German and very good English are required, ensure you mention your language skills clearly. If applicable, provide examples of how you've used these languages in a professional context.
Wie du dich auf ein Vorstellungsgespräch bei EVERSANA™ Company vorbereitest
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swatch and its innovative approach to watchmaking. Share specific examples of how you connect with the brand's values and how you can inspire your team to do the same.
✨Demonstrate Leadership Skills
Prepare to discuss your previous experiences in leading a team. Highlight your ability to motivate and empower co-workers, as well as how you've successfully managed conflicts and fostered a positive work environment.
✨Know the Products Inside Out
Familiarize yourself with Swatch's different collections and product offerings. Be ready to discuss trends, styles, and materials, as this knowledge will showcase your commitment to providing an exceptional customer experience.
✨Prepare for Situational Questions
Anticipate questions that may require you to demonstrate your problem-solving skills in real-life scenarios. Think about how you would handle challenges related to sales, customer service, or team dynamics, and be prepared to share your thought process.