ph3bMedia Operations Coordinator - Technical Support (H/F) - CDI /b /h3 pEversys S.A. Vacant since : Number of jobs : 1 3960 Sierre (VS) 100% Immediately Permanent Registration requirement /p pWe have become a leader in the world of professional automatic coffee machines by developing innovative solutions inextraction methods and quality control coffee products. /p h3Profile /h3 pEducation: Commercial CFC with technical affinity or Technical CFC with an interest in administration and media content /p ul liLanguages ; French C2 and English B2 (written), every other language is an asset /li liIT Skills; Comfortable working with IT tools, experience with video editing software, and content management is a strong asset. /li /ul h3Missions /h3 ul liTicket Triage First Response: Support the team by managing the initial triage of incoming tickets, resolving non-technical requests such as part number indentification, documentation, and general information. /li liTelemetry Asset Administration: Execute the day-to-day management of asset within the telemetry system and handle the creation and distribution of customer logins. /li liVideo Production Library Management : Shoot, edit, and organize technical "how-to" videos, working under the guidance of experienced technicians for technical accuracy. /li liKnowledge Base Management; Maintain the company knowledge base by writing and updating support articles to ensure information is accessible and current. /li liOperational Support: Provide administrative and logistical support to the team of trainers and technicians to ensure smooth department workflows. /li /ul pStart date : Immediately or to be determined /p pType of contract : Permanent /p pEmployment rate : 100% /p pWorkplace : Sierre /p pApplication period : /p ul libWork location /b 3960 Sierre (VS) /li libWorkload /b 100% /li libEmployment start /b Immediately /li libEmployment duration /b Permanent /li /ul ul libQualification /b skilled /li libWork experience /b More than 3 years /li libEducation /b Vocational education and training with the Swiss Federal VET Diploma or equivalent /li /ul ul libEnglish /b Orally : Good knowledge Written : Good knowledge /li libFrench /b Orally : Very good knowledge Written : Very good knowledge /li /ul /p #J-18808-Ljbffr
