Customer Support & Operations Specialist DE&FR (80-100%)

ph3Overview /h3 /brpevismo AG specializes in remote vital signs monitoring, offering innovative healthcare solutions in Switzerland. Their primary service, CardioFlex®, is a flexible long-term ECG designed for GPs, cardiologists, and stroke centers to enable accurate and timely diagnoses. Patients benefit from wearing a small, lightweight, and comfortable device for only as long as necessary, ensuring faster and cost-effective treatment. The data is evaluated daily for clinical relevance, maximizing diagnostic efficiency while minimizing inconvenience for patients. evismo is committed to expanding its offerings with connected technologies focused on prevention, diagnosis, and therapy to enhance patient care. /p /br /brh3Role Description /h3 /brpThe Customer Support Operations Specialist DEFR (80-100%) will play a critical role in supporting patients and healthcare professionals by providing top-notch customer service and operational assistance. Responsibilities include managing customer inquiries, ensuring customer satisfaction, delivering technical support, and coordinating day-to-day operational tasks. This is a hybrid part-time position based in Zurich, Switzerland, with flexibility for remote work several days a week. /p /br /brh3Qualifications /h3 /brul /brliStrong Customer Support and interpersonal skills to address inquiries empathetically and professionally /li /brliProficiency in managing Customer Satisfaction and resolving concerns effectively /li /brliTechnical Support expertise to assist users with evismo's monitoring devices /li /brliAnalytical Skills to assess issues, identify patterns, and suggest process improvements /li /brliFluency in German, French, and English for seamless communication with multilingual stakeholders /li /brliAbility to work in a hybrid setup, combining onsite presence with remote work /li /brliExperience in healthcare or medical devices is a plus /li /brliStrong organizational and time management skills /li /br /ul /p #J-18808-Ljbffr