Job Description As an Account Manager at Evooq, your primary purpose is to ensure client satisfaction and deliver a consistently positive experience with our software and data products. You will serve as the main point of contact and trusted advisor for your client portfolio, focusing on building strong, long-lasting relationships. You will also be responsible for identifying new requirements, driving upsell and cross-sell opportunities, and ensuring clients extract maximum value from the Evooq platform. What You Will Do Client Relationship Management Cultivate and maintain strong, long-lasting relationships with clients to drive satisfaction and retention Act as the internal voice of your clients within Evooq — ensuring their needs and concerns are heard and addressed Act as a trusted advisor, offering expert guidance and support to help clients achieve their business objectives Address client feedback and concerns in a timely and effective manner, facilitating issue resolution and enhancing overall satisfaction Commercial Growth Identify and capitalise on opportunities for upselling and cross-selling across the Evooq product ecosystem Develop account plans and strategies to achieve revenue targets and growth objectives, aligned with each client's business goals Manage contract negotiations, renewals, and ensure the proper execution of all contractual aspects Oversee account receivables and ensure timely payments Platform Adoption French is a strong asset Why join us A fast-paced organisation with the ambition to become the wealth management technology industry leader A culture built on humility, curiosity, and pragmatism — evident in everything we do Employees have a genuine say in roadmaps, schedules, and features, and are listened to Modern, reliable, and scalable technology stacks A collaborative, international team across Lausanne, Zurich, and Singapore We value our employees, our clients, and take great pride in what we build Additional Information Evooq is a global provider of technology-driven solutions for wealth managers. We are building an ecosystem that combines data, technology and investment expertise to make personalised investment scalable. Wealth managers use our solutions to deliver personalised advice to investors with high-quality content and the best investment products. We are headquartered in Lausanne, with additional offices in Zurich and Singapore. We operate as a group of highly autonomous teams that take responsibility for their projects and interact with each other based on mutual trust. #J-18808-Ljbffr
