Account Executive - Switzerland - German Speaker

Company: NetJets Management Limited

Area of Interest: Sales

Location: Geneva, CH, 1201

Purpose of Position

To be a trusted consultative partner to NetJets’ Owners. The Account Executive leverage their knowledge of the NetJets program along with a detailed understanding of their Owner’s needs to retain business, sell new aircraft and increase flight hours flown.

Tasks and Responsibilities

1. Retain business, sell new aircraft and increase flight hours flown; ensure that results are attained, if not exceeded; monitor economic trends, Owner flight history, and NetJets’ fleet plan to proactively offer Owner solutions for renewal, trading, adding-on and graduating from Card to Share; and unearth referral opportunities.
2. Effectively manage timelines to address upcoming renewals and card expirations; use Salesforce.com to effectively track the progress of all opportunities, retention efforts and day-to-day owner meetings and communications; and work with AE Manager on ad hoc reporting for senior management.
3. Familiarize with the NetJets program and its interworkings (i.e. billing, international travel, booking, etc.) and seek detailed program explanations from internal experts; be proficient in the technical aspects of aircraft and aviation and keep abreast of new product offerings and updates to internal policies.
4. Regularly communicate with the Owner via phone, e-mail, and in-person meetings to obtain feedback; use the feedback to lead discussions with internal team members to ensure Owners remain loyal to NetJets; stay informed of changes to Owners and their industry and address any changes with a solution-based approach; and use strategies introduced through internal sales training to build consensus of NetJets’ value throughout multiple levels of Owner organizations.
5. Proactively monitor Owner flight activity to minimize and resolve service disruptions, communicate and champion NetJets’ value through service victories and upgrades; through research, analysis, and building of relationships, obtain a detailed understanding of the Owner’s needs and articulate how such needs and goals are achieved by NetJets products and services; effectively communicate any changes regarding the NetJets program to Owners; and communicate to Owners about all regional Owner events and manage Owner attendance.

Education

Bachelor’s

Years of Experience

2-4 years of experience

Core Competencies

Strives for Positive Results

Service-Oriented

Knowledge, Skills, Abilities and Other (KSAOs)

• Minimum 3 years related work experience;
• Highly proficient in MS Office Suite;
• Fluency in Business English (written and spoken).

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