Overview
In this role you will manage and grow strategic accounts across the EMEA data center ecosystem, focusing on datacenter operators, colocation providers, and neocloud/AI infra players. You will work with cross-functional teams to build account plans, generate pipeline, and drive revenue growth while addressing AI infrastructure, data sovereignty, and high-density connectivity needs. You will blend strategic account management with technical selling and ecosystem orchestration to scale impact. This is an opportunity to shape multiregional deployments and partner-led initiatives at a top-tier data center technology provider.
Verantwortungsbereiche
- Develop and execute strategic account plans for priority datacenter, colocation and neocloud accounts across EMEA.
- Build direct relationships with stakeholders in engineering, operations, architecture, procurement, deployment, and field operations.
- Identify and pursue opportunities around AI data center build-outs, high-density fiber, DCI, data sovereignty, and lifecycle assurance.
- Coordinate with regional account managers to ensure clear ownership and consistent customer engagement aligned with local priorities.
- Support RFPs, technical proposals, workshops, demonstrations, and POCs with PLM and technical specialists.
- Translate customer requirements into internal actions, including product feedback, workflow needs, and roadmap input.
- Maintain accurate CRM visibility of plans, contacts, opportunities, and progress against objectives.
- Provide regular updates on performance, market trends, customer feedback, and coverage gaps.
- Represent the company at industry events, customer meetings, and partner workshops across EMEA.
Zentrale Anforderungen
- Proven experience in account management, sales, or business development in datacenter, cloud, telecom, or related tech markets.
- Strong understanding of the EMEA datacenter ecosystem, including providers, neocloud/AI players, contractors and integrators.
- Experience managing large or multi-country accounts with structured plans and measurable pipeline.
- Ability to articulate technical value propositions related to fiber, high-density connectivity, DCI, testing, automation, and monitoring.
- Experience collaborating with technical specialists, PLMs, regional teams and partners to win proposals and sales motions.
- Familiarity with CRM, account planning tools, opportunity management, and executive reporting.
- Bachelor’s degree in Telecommunications or related field; equivalent professional experience considered.
- Typically 5+ years in account management, sales, or strategic customer engagement in tech sectors.
- Fluent English; other EMEA languages are a plus.
- Strong relationship-building and ability to build trust across complex customers
- Initiative, ownership, and self-motivation
- Structured, disciplined, proactive account planning and execution
- CRM and opportunity management
- Fiber characterization, high-density connectivity, optical testing
- DCI, transceiver validation, automation, reporting and monitoring
Account Manager in Ingolstadt Arbeitgeber: EXFO
EXFO ist ein hervorragender Arbeitgeber, der seinen Mitarbeitern die Möglichkeit bietet, in einem dynamischen und innovativen Umfeld zu arbeiten. Mit einem starken Fokus auf technische Exzellenz und Kundenengagement fördert EXFO eine Kultur der Zusammenarbeit und des kontinuierlichen Lernens, während die Mitarbeiter durch Schulungen und praktische Erfahrungen in der DACH-Region wachsen können. Die flexible Arbeitsweise und die Unterstützung bei der beruflichen Weiterentwicklung machen EXFO zu einem attraktiven Arbeitsplatz für alle, die eine bedeutungsvolle Karriere im Bereich der Telekommunikation anstreben.
