Chief Operating Officer (COO) (m/f/d) in Essen, Iserlohn

Build a company, not just a career – turn a fast-growing business into a scalable organization.This is not a traditional COO role. This is a company-building role. You will become the operational counterpart to the founder and CEO, taking responsibility for turning a fast-growing business into a scalable organization. While the CEO focuses on strategy, partnerships, fundraising, ecosystem development, and market expansion, you will ensure that Exolink executes, delivers, and scales. You will build structures, teams, processes, and operational excellence while helping define the future direction of the company.What You Will OwnScale the BusinessBuild scalable operational processesImprove customer onboarding and deliveryEstablish company-wide KPIs and reportingCreate structures that support international growthCustomer Success & DeliveryEnsure successful customer deploymentsCoordinate onboarding and implementation activitiesManage operational priorities and escalationsDrive customer satisfaction and retentionCommercial OperationsImprove forecasting and business planningIncrease visibility across revenue, delivery, and pipelineSupport contract execution and commercial governanceHelp scale the Exolink marketplace ecosystemRecruit exceptional peopleBuild a high-performance cultureCreate accountability and alignmentHelp shape the future leadership teamProduct & ExecutionTranslate opportunities into executionAlign engineering, product, and commercial teamsDrive operational excellence across the companyWho You AreEntrepreneurial by natureStrong executor with a hands‑on mentalityComfortable operating in ambiguityAble to build structure from scratchEqually comfortable discussing strategy and solving operational problemsExperience in SaaS, software platforms, marketplaces, energy, mobility, infrastructure, or related industries is highly beneficialFluent in EnglishMost importantly:You enjoy building companies, not just managing them.What Success Looks LikeWithin your first 12–18 months:Exolink has significantly increased its operational scalability.Customer onboarding and delivery have become repeatable and predictable.Internal processes are measurable and transparent.Team performance and accountability have improved.Exolink is positioned for the next stage of international growth.What We OfferA small, highly experienced team of just 10–12 people with maximum ownership, visibility and impact.Flat hierarchies, fast decisions and direct access to customers, partners and management.The opportunity to work with some of the most innovative companies in energy and e-mobility, from fast-growing startups to large international corporates.Significant freedom to shape products, processes and strategy rather than simply executing tasks.Real growth opportunities and a steep learning curve across technology, business development, partnerships and entrepreneurship.A unique chance to work at the intersection of energy, software and mobility – one of the most exciting and fastest-growing industries globally.An environment that gives you the experience, responsibility and mindset to eventually become an entrepreneur yourself.Ready to Build?Exolink is building the interoperability layer for the future energy ecosystem. We enable Charge Point Operators, Energy Management Systems, software providers, flexibility platforms, and infrastructure operators to work together through one open orchestration platform. Our mission is simple: remove vendor lock-in, accelerate innovation, and give infrastructure owners full control over their assets, data, and services. Today, Exolink operates across 11 European countries and orchestrates more than 35,000 connected charging points. We work with some of the most innovative players in energy and e-mobility - from fast-growing startups to major international corporations.We are now looking for an entrepreneurial COO to help build the next chapter of Exolink. #J-18808-Ljbffr