Director Commercial Operations

Director Commercial Operations – Berlin / US East Coast

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms.

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy, while providing monetization for content creators, publishers and advertisers.

In combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and host once a year an all-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a culture that provides a unique dynamic of flexibility and belonging.

What you’ll do

As Director Commercial Operations, you will report directly to the Chief Commercial Officer (based in Berlin). You will lead the strategic planning, execution and optimization of commercial activities across the eyeo group to drive revenue and user growth, operational efficiency, and overall business performance, covering both our user (B2C & B2B) and media-focused businesses.

You will be working closely with the Managing Directors of the User and Media Business Units as a member of their (virtual) management team. Your job is to make them and their teams successful. Ideally, you will be based in the Berlin area. We offer relocation support to assist with the move.

Your day-to-day activities:

• Strategic planning: Develop and execute comprehensive commercial strategies to maximize revenue generation across all eyeo products and services with a focus on both long- and short-term impact
• Operational efficiency: Streamline and optimize commercial processes, workflows and systems to enhance productivity, reduce costs and ensure seamless execution of sales and marketing initiatives
• Sales enablement: Collaborate closely with sales teams to provide them with the necessary tools, resources and training to achieve their targets. Plan and implement data-driven sales strategies to boost performance
• Insights generation/analytics: Leverage data and analytics to gain insights into sales performance and market development. Use these insights to make informed business decisions and drive continuous improvement
• Team leadership: Build, manage and mentor a high-performing commercial operations team of 4-5 people. Foster a collaborative and results-oriented culture within your team
• Cross-functional collaboration: Partner with other departments, particularly the two Business units (but also Product, Go-to-Market, Marketing, Strategy and Finance), to ensure alignment and synergy in achieving company objectives
• Performance tracking: Monitor and analyze key performance indicators (KPIs) to track progress towards goals. Identify areas for improvement and implement corrective actions as needed
• Deal management and compliance: Ensure profitability and commercial integrity of deals with our partners from the media and tech ecosystems. Manage the deal review process and the deal review board

What you bring to the table

• 7+ years of experience in commercial/sales operations or a related role or an equivalent experience in a management consulting company with a functional focus on sales and a proven track record of success in driving revenue growth and operational efficiency
• Solid knowledge of the online advertising/user-experience ecosystem
• Excellent communication and interpersonal skills and ability to influence senior business leaders
• Ability to lead, coordinate and motivate cross-functional teams that don’t report to you
• Strong analytical and collaborative approaches to problem solving
• Project management skills

It’s awesome if you have

• 2+ years of experience in people management
• Experience working in remote-first, multicultural organizations

What we offer

• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Biannual in-person team days in Berlin and annual summer company retreat

*Some benefits vary subject to the hiring location