Assistant Front Office Manager (m/f/d)

Company Description

In the UFO-like building that is 25hours Hotel The Circleyou can expect an inspiring workplace, where it isn’t just your professional strengths that count, but your soft skills are also valued. Our hierarchies are flat, the working environment is friendly and staff parties and team events strengthen our team spirit. Our guests and colleagues think it makes a refreshing change to the norm! We value effective cooperation, openness and mutual respect.

COME AS YOU ARE & BE CURIOUS …

… in a 4-day work week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexible!

Job Description

How does your working day look like …

• Responsibility for the smooth operation of the Front Office department, the 25hours Shop, and the Lobby Host in both operational and administrative areas
• Cross-departmental cooperation and support
• Providing a professional and warm welcome to our guests
• Acting as a general point of contact for guests in all matters and forwarding them to the appropriate person
• Processing and checking cash register discrepancies and outstanding invoices
• Processing and checking commission statements
• Hosting duties and ensuring guest satisfaction

Qualifications

Your personality counts more than your CV …

• You’ve completed a course of training in the hotel business, gained some professional experience and can speak English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
• You’re a doer – and even if you do it wrong sometimes, you openly admit it
• You’re not just bringing your abilities, but also your character

Additional Information

What\’s in it for you …

• Only work 4 days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurant as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more …