service engineer office and workshop (m / f / d)

you are the heart of our branch and the first point of contact for our customers and support the branch manager and service technician in all commercial and organisational tasks.

you will be responsible for:

1. scheduling and route planning,
2. ordering office supplies,
3. maintaining master data,
4. managing the branch\’s inventory with enthusiasm.

you handle our rental business independently, hand over the machines and provide safety instructions directly to the customer.

you love customer contact and are not afraid of telephone canvassing and advising customers on applications and products.

you clarify technical questions with the headquarters and prepare quotations.

Minimum Requirements:

1. completed commercial or technical training,
2. several years of experience in administration and sales support, ideally in a technical environment,
3. technically skilful, interested in technology and good IT user skills,
4. strong communication skills and an absolute talent for organisation.

About Us:

falch has grown to be a worldwide leading manufacturer of complete solutions in water jetting since its foundation in 1986. we are experts in innovative pump technology up to 3000 bar, thought-out solutions for automisation and an unbeatable customer service. we value sustainability and quality. we are a german owner-managed family business with 2 main locations in blaubeuren and merklingen. the falch family now has 16 sales and service centers in 10 countries and over 270 employees and trainees.

Benefits:

1. stable, long-term, owner-managed family business,
2. holiday and christmas bonuses,
3. profit sharing,
4. 30 days vacation,
5. old-age provision and vwl,
6. family culture,
7. free hot drinks,
8. job bike,
9. employee discounts, e.g. vw new vehicles.

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