Service Administration Specialist (m/f/d) - Focus on Service Organisation. Communication. Teamwork. Your place in Service Administration at FANUC!
Are you highly organised, service-oriented and comfortable working in a dynamic environment? Then we look forward to getting to know you
Your Role In this position, you will be the organisational hub of our Operations Team in Austria. You will support our customers and service technicians with administrative and organisational matters, ensuring that our service processes run smoothly and efficiently.
Your Responsibilities
Preparing, processing and following up on quotations, service orders and maintenance agreements
Providing customer support by phone and email, while coordinating closely with internal stakeholders
Maintaining customer, equipment and service master data in our ERP system
Supporting the planning and coordination of service assignments, including scheduling appointments with customers and technicians
Preparing invoicing, processing service reports and complaints, and handling administrative service processes
Taking on general organisational and administrative tasks within the back office
Your Profile
Completed commercial training or equivalent professional experience
Experience in an administrative, customer-oriented or coordination role
Good knowledge of MS Office; SAP experience is an advantage
Good written and spoken German and English skills
A structured, detail-oriented and independent working style
A strong service mindset, excellent communication skills and the ability to work well in a team
What We Offer You
Company mobile phone
Health benefits: attractive subsidies for expenses such as vision aids and dental care
Pension provision: 5% of gross remuneration
Accident insurance covering both professional and private activities
Bike leasing
Training and professional development opportunities
Team events and much more
Depending on your qualifications and experience, we offer an annual gross salary starting at
€42,000
(in accordance with the Austrian collective agreement for employees in the trading sector). We are willing to offer a higher salary depending on qualifications and experience.
At FANUC, we value the diversity of our employees and warmly welcome applicants from all backgrounds. We recognise and appreciate each individual's qualifications regardless of origin, skin colour, religion, gender, sexual orientation, gender identity, nationality or disability. We encourage everyone who identifies with our values to apply and become part of the FANUC community.
Requisition number: 759
Contract type: Regular
Working time model: Full time
Place of work: Office
FANUC - THE FACTORY AUTOMATION COMPANY As an innovative company, FANUC offers anexciting workplace with attractivefutureprospects, where your professional andpersonal development is guaranteed thanks tothe latest technology and the FANUC work-lifebalance.
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Service Administration Specialist (m/f/d) - Focus on Service in Vorchdorf Arbeitgeber: FANUC UK
FANUC ist ein hervorragender Arbeitgeber, der internationale Karrierechancen in einem familiären und agilen Umfeld bietet. Mit einem starken Fokus auf Mitarbeiterentwicklung und einer modernen, teamorientierten Arbeitskultur fördert das Unternehmen nicht nur die persönliche und berufliche Entfaltung, sondern setzt auch auf innovative Finanzprozesse und digitale Transformation. Hier haben Sie die Möglichkeit, aktiv an spannenden Projekten in der Automatisierungsindustrie mitzuwirken und Ihre Expertise als Head of Finance in einem dynamischen Team einzubringen.
