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- Aufgaben: Join us as a Dispatch Agent, coordinating courier schedules and ensuring smooth deliveries.
- Arbeitgeber: FedEx is the world's largest express transportation company, connecting over 220 countries.
- Mitarbeitervorteile: Enjoy competitive pay, training, tuition assistance, and employee discounts on shipping.
- Warum dieser Job: Be part of a diverse team that values your contributions and offers great career growth.
- Gewünschte Qualifikationen: Experience in dispatch or transport coordination is a plus; strong communication and problem-solving skills required.
- Andere Informationen: FedEx promotes a people-first philosophy and is committed to diversity and inclusion.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
We have an exciting opportunity for you to join our team as a Dispatch Agent.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.
What you will be doing:
- Preparing courier schedules and routes
- Coordinating the distribution of work amongst couriers helping them to achieve station’s operational goals in the most efficient way
- Monitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignments
- Providing support to the couriers and assisting them with issues resolution
- Contacting customers when needed to obtain additional information or advise on potential service-related issues
- Proactively reporting any issues that occurred during the daily delivery cycle to the management and compiling reports on station’s productivity, volumes and performance
What do you bring with you:
- Experience in coordinating a team in a busy transport and/or dispatch environment an advantage
- Good Microsoft Office & PC skills
- Good geographical knowledge
- Focused on accuracy and attention to detail
- Driven to solve problems while using planning and organizing skills
- Able to communicate and align with different stakeholders
- Ability to manage own and teams time effectively with attention to detail in a pressurized environment
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge, including online language courses
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the world’s most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we’re ready to invest in your development. Join FedEx.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
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Disposition Arbeitgeber: Fedex EU
Kontaktperson:
Fedex EU HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Disposition
✨Tip Number 1
Familiarize yourself with FedEx's operations and values. Understanding the company's commitment to customer service and its global reach will help you align your answers during the interview with their mission.
✨Tip Number 2
Highlight any previous experience in dispatch or team coordination. Be ready to share specific examples of how you've successfully managed schedules or resolved issues in a fast-paced environment.
✨Tip Number 3
Brush up on your geographical knowledge and Microsoft Office skills. Being able to demonstrate proficiency in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle pressure and prioritize tasks. FedEx values efficiency, so showcasing your planning and organizational skills will be crucial during the interview.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Disposition
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Dispatch Agent position at FedEx. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in coordinating teams or working in a dispatch environment. Use specific examples that demonstrate your problem-solving skills and attention to detail.
Showcase Your Skills: Mention your proficiency in Microsoft Office and any other relevant software. If you have good geographical knowledge, make sure to highlight this as it is crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the role and the company. Discuss how your values align with FedEx's commitment to people and diversity, and express your enthusiasm for contributing to their team.
Wie du dich auf ein Vorstellungsgespräch bei Fedex EU vorbereitest
✨Show Your Coordination Skills
Since the role involves preparing courier schedules and coordinating work among couriers, be ready to discuss your previous experiences in managing teams or logistics. Highlight specific examples where you successfully organized tasks in a busy environment.
✨Demonstrate Problem-Solving Abilities
The job requires a focus on resolving issues that arise during the delivery cycle. Prepare to share instances where you identified problems and implemented effective solutions, showcasing your planning and organizing skills.
✨Familiarize Yourself with Geographical Knowledge
Good geographical knowledge is essential for this position. Brush up on the areas you will be working in and be prepared to discuss how your understanding of geography can help optimize courier routes and schedules.
✨Communicate Effectively
Effective communication with different stakeholders is crucial. Practice articulating your thoughts clearly and concisely, and think of examples where you successfully aligned team efforts or communicated important information to customers.
