Business Intelligence (BI) Analyst

Ferryhopper is an equal opportunity employer that welcomes diversity and is committed to inclusion in the workplace.

We do not accept discrimination and harassment of any kind.

This policy applies to all employment practices within our company.

The Company

Ferryhopper is revolutionising online ferry booking, aiming to change the way people travel by ferry.

We are collaborating with more than 180 ferry companies across 35 countries, bringing a fresh and seamless ferry booking experience.

We always strive to cater to the needs of all travellers and keep improving our services.

If you want to know more about the team, read about Ferryhopper in a nutshell.

The role

As a BI Analyst your primary role is to enable data-informed decision-making for various stakeholders across Ferryhopper.

You dive into large datasets to analyze customer behavior and travel patterns, uncovering insights that drive strategic actions.

Your day-to-day tasks involve a combination of ad-hoc analyses, systematic reporting, and developing scalable data models using dbt to support the company’s growth.

In this role, you own the full lifecycle: you build and maintain the core logic and transformations, but you also act as the end-user, analyzing and visualizing the very models you create.

The focus is on extracting meaningful insights and translating them into actionable recommendations.

You need a business mindset, strong attention to detail, curiosity, and the ability to work both independently and as part of a team.

Proficiency in SQL, data modeling and data visualization tools, alongside strong business acumen, is essential.

We are actively looking to fill 2 positions and welcome candidates across the spectrum - whether your core strength lies in analyzing business context and performance metrics, owning core logic and transformations in dbt, or a mix of both.

Responsibilities

• Build and communicate systematic reports to support both strategic and day-to-day decision‑making.
• Collaborate with stakeholders across departments to define and monitor KPIs and trends.
• Develop and maintain data models and datasets for reporting and analytical purposes.
• Foster a data-driven culture by working closely with stakeholders to drive insights, automation, and process improvements through data.
• Enable stakeholders to understand and use available data products to promote data‑driven decision making and assist in problem solving.
• Work with cross-functional teams to deliver high-quality, data-driven solutions aligned with business goals.
• Analyze large, complex datasets to generate insights and suggest actionable recommendations.
• Identify bottlenecks and uncover opportunities where data can add value, collaborating with data analysts and engineers to scale the data team effectively.

Requirements

• 3-5 Years of experience in a similar role.
• Proficiency in SQL and hands‑on experience with dbt and Git version control.
• Expertise in using Power BI, Looker Studio (or similar tools) for designing and creating data visualizations, custom reports and dashboards.
• Experience with Big Query or other data warehousing technologies for managing large‑scale datasets and performing ETL.
• Strong attention to detail and problem‑solving skills
• Ability to manage multiple tasks and projects in a fast‑paced, collaborative environment.
• Strong analytical skills to perform statistical analyses, interpret complex datasets, identify trends and communicate findings effectively.
• Ability to translate stakeholder needs into technical requirements.
• A strong interest in continuous learning and development, with a collaborative mindset.
• Adaptability to changing environments, with a willingness to approach problems from new angles.
• Commitment to ensuring data quality and integrity, with a high sense of ownership and accuracy.
• Nice to have
• Python knowledge is a plus.
• Familiarity with jinja is a plus
• Experience with marketing performance analytics, conversion funnels, or attribution metrics.
• Current Tech stack
• Google Cloud (Big Query), Power BI, Looker Studio, dbt-core, git, GSuite

Benefits

The health of our company and the success of our products are directly related to the health of our team and the work environment we create for ourselves.

With this in mind, we strive to provide an inclusive and positive working environment.

In this respect, we offer

• Competitive compensation package
• Equipment of your choice
• Training and educational budget throughout the year
• Work in a collaborative and dynamic environment
• Great office space :)
• Three (3) additional days off on top of your statutory annual leave
• Exclusive coupons for your personal ferry trips
• Remote & Hybrid Policy
• Athens-based teams: The policy is to visit the office a minimum of once per week
• Work from Anywhere: Six weeks per year to work from any location of your choice
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