Auf einen Blick
- Aufgaben: Kundenanfragen per Telefon, E-Mail und Ticketsystem bearbeiten und unterstützen.
- Unternehmen: Renommierte Schweizer Softwarefirma mit einem engagierten Team.
- Vorteile: Attraktive Vergütung, flexible Arbeitszeiten und Entwicklungsmöglichkeiten.
- Weitere Informationen: Teamorientierte Atmosphäre mit vielen Möglichkeiten zur persönlichen Weiterentwicklung.
- Warum dieser Job: Werde Teil eines dynamischen Teams und hilf Kunden bei ihren Softwarelösungen.
- Qualifikationen: Abgeschlossene kaufmännische oder buchhalterische Ausbildung und Erfahrung im Kundenservice.
Das prognostizierte Gehalt liegt zwischen 38000 - 55000 € pro Jahr.
FICOBA is a recruitment agency active since 1982 as an expert in temporary and permanent placement of qualified candidates.
We act as a partner to a demanding clientele in the selection of their future collaborators.
Our client, a reputable Swiss software company, is looking for a Customer Support Technician M/F.
Customer Support Employee - Fluent in German (M/F)Under the responsibility of the Support Team Manager, the customer support technician provides service to our clients by ensuring:
- Handling and follow-up of customer requests by phone, email and ticketing system.
- User assistance on all software modules: Accounting, Commerce (purchasing, sales, stock) and Payroll.
- Technical assistance and help with software configuration, installations, updates.
The position is evolutive depending on software experience.
Profile sought:- Commercial or accounting apprenticeship certificate.- Accounting or software experience.- Experience in hotline or customer relations.- Excellent oral and written communication in French, German is a plus.- Knowledge of business management software is a plus.- Motivation, team spirit.- Excellent communication skills, team spirit.- Customer-oriented with a developed sense of service and a problem-solving attitude jidb5afa95aen jit0730aen jpiy26aen
Customer Support Employee - Fluent In German (M/F) Arbeitgeber: FICOBA SA
FICOBA è un datore di lavoro eccezionale, offrendo un ambiente di lavoro stimolante e collaborativo nel cantone di Ginevra. I dipendenti beneficiano di opportunità di crescita professionale attraverso progetti innovativi e un forte supporto alla formazione continua. La cultura aziendale valorizza l'autonomia e il lavoro di squadra, rendendo ogni giorno un'opportunità per contribuire a soluzioni tecniche all'avanguardia.
