Internal Account Manager in Hilden

As an Internal Account Manager, you are the commercial brain behind your accounts. You think like an Outside Sales Executive but operate internally as a strategic partner, enabling scalable and profitable growth. Together with the Agent and Commercial Inside Sales, you take shared ownership for revenue, margin and long-term account positioning. The Agent opens the market. You make it profitable, scalable and strategically positioned. While Commercial Inside Sales will manage operational RFQs and daily execution, you define the commercial direction, pricing strategy and growth roadmap. You influence and drive - without formal hierarchical authority.

Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global - one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).

Responsibilities:

You are accountable for the commercial performance of your accounts.

• Own revenue development, margin performance and long-term profitability
• Define and execute account strategy together with the Agent
• Build structured growth roadmaps by identifying, prioritizing and converting the right opportunities
• Analyze markets, competitors and customer dynamics
• Analyze hit rate and quote follow-up effectiveness to detect patterns, connections and performance gaps
• Define trends, understand market movements and translate them into strategic actions
• Monitor industry news, policy shifts and external risks
• Anticipate impact and adjust commercial direction accordingly
• Lead the internal Scoreboard and account performance reviews
• Define corrective actions when performance deviates
• Lead negotiations beyond standard frameworks

Growth means:

• Expanding share of wallet
• Strengthening customer positioning
• Improving hit rate
• Protecting and improving margins
• Acting before change becomes risk

You drive commercial performance based on insight, structure and accountability.

You step in when topics move beyond daily execution and require senior commercial judgment.

This includes:

• Margin-sensitive or strategically relevant RFQs
• Negotiations exceeding defined frameworks
• Recurring operational issues becoming structural
• Logistics or supplier instability affecting performance
• Customer policy shifts impacting profitability

You do not manage daily issues.

You take ownership when impact becomes structural or commercially significant.

You align departments and define corrective direction.

This role does NOT include:

• Processing routine RFQs
• Daily order follow-up
• Administrative support functions

Your Profile.

Experience:

• 5+ years of solid B2B commercial experience
• Proven background in complex sales environments or strategic account management
• Strong negotiation capability with focus on sustainable profitability
• Analytical mindset with deep understanding of margin mechanics and pricing strategy
• Ability to influence cross-functional stakeholders without formal hierarchy
• Entrepreneurial ownership mentality with proactive decision-making
• Technical affinity and willingness to understand complex product and market environments (PCB experience is a plus)
• Fluent in English and German or Dutch
• Confident in executive-level discussions and internal strategy alignment meetings
• Comfortable challenging pricing structures and driving profitability conversations

Why us?

Why should you join us?

• Flexible working: Home office option for 2 days per week + full equipment (laptop, dual monitors, height-adjustable desk) for you home office workspace - enabling you to work the way that fits your life best.
• Reliable additional benefits: company pension plan, capital-forming benefits, private health insurance with a health budget of up to €300 per year (in Germany), and much more.
• Freedom for you: flexible working hours for personal appointments such as doctor's appointments, additional vacation days for special events, and special leave on your birthday.
• Community: Regular team events, joint lunches, summer parties, and Christmas celebrations promote togetherness in a friendly and appreciative atmosphere.
• Values that are lived: We cultivate a trusting corporate culture in which openness, cohesion, and mutual support are not just buzzwords.
• Feel-good extras: Office dogs and kids are welcome! For short breaks in between, table soccer and darts are available to help you clear your head.
• Secure job: We are interested in long-term cooperation and want to offer you prospects in a future-proof, international industry - combined with local down-to-earthness.

Fineline Global is a leading global provider of PCB technology and intelligent supply chain solutions. With more than ten locations around the world and over 130 million printed circuit boards delivered annually, we support more than 3,000 customers worldwide in bringing innovative technologies to life.

At the heart of everything we do are our people. We are proud of the diversity, commitment, and talent of our employees. At Fineline, we combine the opportunities of an international company with the close-knit atmosphere of a local team. You will work in a global environment while always remaining part of an approachable and supportive team. We believe that sustainable success can only be achieved together.

That is why we invest in your personal growth, professional development, and future. Despite our diversity, we are united by a common thread, our "FineLine", which connects us as one team and makes Fineline what it is today.

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