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- Aufgaben: Join our team as a Service Engineer, handling installation and maintenance of SMT products across Europe.
- Arbeitgeber: We're a leading Japanese manufacturer in robotics, thriving in the global market.
- Mitarbeitervorteile: Enjoy a flexible home office option, 30 days vacation, and a company car for personal use.
- Warum dieser Job: Be part of an international team, gain hands-on experience, and travel while making a real impact.
- Gewünschte Qualifikationen: A technical degree or vocational training is required; experience with SMT products is a plus.
- Andere Informationen: Expect intensive training and opportunities for growth within a supportive environment.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Service Engineer & Customer Support – Surface Mount Technology (m/f/d)
Our client is a Japanese manufacturer of motorized products which has successfully established its presence within the global market.
At the German base in the Düsseldorf area, the company coordinates the sales activities for their Robotics Division, covering the whole of Europe and North Africa. This includes innovative solutions and machinery in the area of Surface Mount Technology (SMT).
With the company and business in Europe continuing to grow steadily, the company is looking for a motivated Service Engineer (m/f/d) to join and support their international team.
! The company is open for candidates of different levels of experience Germany-wide. A home office option can be negotiated !
The first phase includes an intensive job training to help you acquire an in-depth knowledge of company specific products and to prepare you to support customers independently. Your responsibilities will include:
- Installation, maintenance, repair and other service works for SMT products (including mounter, industrial printers, AOI and related software) for customers in Germany and Europe-wide
- Provide technical trainings for customers and distribution partners
- Act as the main contact person for customers and partners regarding technical issues and inquiries via phone, email and on-site visits
- Close cooperation with other service technicians in Europe, the business support and back-office teams, sales managers as well as engineer from the customer side
- And a little obligatory administration on the side e.g. the documentation of service activities
Your profile
- Successfully completed university degree or vocational training in a technical field such as electrical engineering, mechatronics etc.
- Relevant professional experience for example in the installation and maintenance of technical products or similar – knowledge or experience with SMT products or semiconductor advantageous but not a must
- High technical and affinity for software (experience with CAD or (SPS-)programming welcome)
- Ideally general knowledge of precision mechanics
- Language Skills: business fluent English; German and other European languages advantageous but not a must
- High level of self-motivation, strong sense of responsibility, willingness to learn
- Valid driver’s licence as well as an openness for frequent business travel (60-70%)
- Company car for private use
- 30 days vacation
- International team with the opportunity to travel and work abroad
Contact
If you have any questions regarding this position, please contact Esther Auffermann under +49 (0)211 749686-36.
We look forward to receiving your application!
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Service Engineer & Customer Support - Surface Mount Technology (m/f/d) Arbeitgeber: Fischer HRM GmbH
Kontaktperson:
Fischer HRM GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Service Engineer & Customer Support - Surface Mount Technology (m/f/d)
✨Tip Number 1
Familiarize yourself with Surface Mount Technology (SMT) and the specific products the company offers. Understanding the technical aspects and applications of these products will help you stand out during interviews.
✨Tip Number 2
Highlight any relevant experience you have in installation and maintenance of technical products. If you have worked with similar technologies or have a background in electrical engineering or mechatronics, make sure to emphasize this in your conversations.
✨Tip Number 3
Show your willingness to learn and adapt by discussing any past experiences where you quickly acquired new skills or knowledge. This is particularly important as the role involves intensive job training.
✨Tip Number 4
Prepare to discuss your language skills, especially in English and German. If you have knowledge of other European languages, mention this as it can be a significant advantage in an international team.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Service Engineer & Customer Support - Surface Mount Technology (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities and requirements of the Service Engineer position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Technical Skills: Emphasize your technical background, especially in electrical engineering or mechatronics. If you have experience with Surface Mount Technology (SMT) products or similar, make sure to mention it prominently in your CV and cover letter.
Showcase Language Proficiency: Since the role requires business fluent English and potentially other European languages, include any language certifications or experiences that demonstrate your proficiency. This can set you apart from other candidates.
Personalize Your Application: Write a personalized cover letter addressing why you are interested in this specific company and role. Mention your motivation for working in an international team and your willingness to travel, as these are key aspects of the job.
Wie du dich auf ein Vorstellungsgespräch bei Fischer HRM GmbH vorbereitest
✨Show Your Technical Knowledge
Be prepared to discuss your technical background in detail. Highlight any experience you have with Surface Mount Technology (SMT) products or similar technical fields. This will demonstrate your capability to handle the responsibilities of the role.
✨Emphasize Communication Skills
Since you'll be the main contact for customers, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated technical information to non-technical audiences in the past.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved technical issues. Be ready to explain your thought process and the steps you took to find a solution, as this will reflect your ability to support customers independently.
✨Express Willingness to Learn
The company values self-motivation and a willingness to learn. Share examples of how you've pursued professional development in the past, whether through formal training or self-study, to show that you're eager to grow within the role.
