Senior Manager Operations (m/f/d)

Senior Manager Operations (m/f/d)

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion.

Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.

Fisher Clinical Services Gmb H is a subsidiary of Thermo Fisher Scientific Inc. and is a market leader in Clinical Supply Chain Management Services and Clinical Supplies for patients worldwide.

As Senior Manager Operations (m/f/d), you will lead all operational activities within our clinical supply center.

You will ensure that goods are processed, packaged, and delivered efficiently, on time, and in compliance with all regulatory and quality requirements.

In this key leadership role, you will drive operational excellence, foster a high-performance culture, and contribute directly to our mission of making the world healthier, cleaner, and safer.

Location

Location/Division Specific Information: Fisher Clinical Services Gmb H, a subsidiary of Thermo Fisher Scientific Inc.

• Work Schedule
• Standard Office Hours (40/wk)
• Environmental Conditions
• Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office
• A Day in the Life
• Lead and develop a team of up to 50 employees across Distribution, Warehouse and Pick & Pack.
• Ensure on-time, high-quality processing and shipment of all distribution orders.
• Oversee end-to-end warehouse operations including receiving, storage, picking, packing, shipping, and inventory control.
• Collaborate closely with Production Planning to ensure timely availability of materials, equipment, and documentation.
• Review and approve production and operational documentation.
• Drive continuous improvement initiatives using Lean, Six Sigma, and PPI methodologies.
• Ensure compliance with GMP, GDP, ISO standards, and all regulatory requirements.
• Manage operational budgets and contribute to P&L performance.
• Partner cross-functionally with HR, QA, PPI, Customer Service, Order Processing, Logistic, Procurement, and Transportation teams.

How will you get here?

• Knowledge, Skills, Abilities
• Bachelor’s degree in Business, Operations, Supply Chain, Logistics, or related field (Master’s degree preferred).
• Many years of progressive management experience in distribution, logistics, or operations.
• Proven leadership experience managing large teams in a complex, regulated environment.
• Strong track record in operational excellence, process improvement, and project execution.
• Experience in GMP/GDP regulated environments, ideally within clinical trials or pharma.
• Strong leadership and coaching capabilities with the ability to inspire and engage teams.
• Solid understanding of warehouse operations, WMS, ERP systems.
• Knowledge of Clinical Trial Supply with focus on Comparator, IMP Returns, Controlled Substance, Medical Devices (CAM/GCAS) and Ultra Cold product handling is an advantage.
• Experience with Lean, Six Sigma, or similar continuous improvement methodologies.
• Strong financial acumen with P&L and budget responsibility.
• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication skills.
• Ability to prioritize and manage multiple operational demands in a dynamic environment.
• Knowledge of cold chain logistics and dangerous goods handling is an advantage.

What we offer

• Employment with an innovative, future-oriented organisation.
• Outstanding career and development prospects.
• Company pension scheme and other fringe benefits.
• Exciting company culture which stands for integrity, intensity, involvement and innovation.

EEO Statement

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of , color, religion, ___ , orientation, gender identity, national origin, disability or any other legally protected status.

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