Job Details
Location: Vienna preferred, remote in Spain or Germany.
Languages: English mandatory; German a strong plus; any other European language a bonus.
Experience: 3–5+ years in e‑invoicing, fiscalization, or tax compliance, with proven time in customer‑facing or consulting roles.
Contract: Full‑time, permanent.
Millions of people interact with fiskaly every day, even if they don’t realize it. As a B2B company we power the retail technology behind digital receipts and secure, legally compliant transactions. By making receipts tamper‑proof with digital signatures we help fight tax fraud and offer merchants a modern, paperless solution.
The Role CS E‑Invoicing Expert
– you will be the go‑to authority on e‑invoicing across all fiskaly markets, leading and supporting customer‑facing pre‑sales conversations, enabling and training the CS team, and transforming regulatory complexity into clear, usable knowledge.
What You’ll Do
Act as the subject‑matter expert for e‑invoicing across all fiskaly markets, leading and supporting customer‑facing pre‑sales conversations.
Monitor and interpret regulatory changes across European markets, and translate them into practical guidance for customers and the internal team.
Enable and train the CS team on e‑invoicing topics, and document knowledge into articles, guides, and training materials.
Create and review AI‑assisted content and videos for multiple countries, validating accuracy before it ships.
Answer internal knowledge questions and serve as the first point of escalation for complex e‑invoicing scenarios.
Use AI tools (Claude for research and drafting, Trupeer.AI for video, Make.com for automation, Confluence for knowledge management) as a core part of your daily workflow.
What You Bring
3–5+ years in e‑invoicing, fiscalization, or tax compliance (must‑have).
Proven experience in customer‑facing or consulting roles.
Working knowledge of frameworks such as Peppol, EN16931, and country‑specific e‑invoicing mandates, and how they differ in practice.
Fluent English (German a strong plus); comfortable communicating with both technical and non‑technical audiences.
An active AI user who critically validates output – you reach for AI tools by default, not occasionally.
Based in Austria, or open to working remotely within the EU.
Bonus: hands‑on experience with content or video creation, or with automation tools.
What We Offer
The possibility to grow, try new things, and learn in a supportive, encouraging environment.
25 vacation days per year if you’re in Austria.
Flexible working hours and a hybrid work arrangement.
Opportunities for personal and professional development.
A public transportation ticket.
Company hardware of your choice (Windows, Linux or Mac).
Access to a spacious and bright office close to a subway station (Neubaugasse U3).
A vibrant, inclusive company culture that values your well‑being and personal growth.
Why fiskaly? We work on real problems that have impact, not vanity projects. Our team is pragmatic, direct, and focused on building solid tech for an industry that needs it. We care about how things work, not how they look on paper. If that resonates, you’ll probably enjoy working here.
#J-18808-Ljbffr
Location: Vienna preferred, remote in Spain or Germany.
Languages: English mandatory; German a strong plus; any other European language a bonus.
Experience: 3–5+ years in e‑invoicing, fiscalization, or tax compliance, with proven time in customer‑facing or consulting roles.
Contract: Full‑time, permanent.
Millions of people interact with fiskaly every day, even if they don’t realize it. As a B2B company we power the retail technology behind digital receipts and secure, legally compliant transactions. By making receipts tamper‑proof with digital signatures we help fight tax fraud and offer merchants a modern, paperless solution.
The Role CS E‑Invoicing Expert
– you will be the go‑to authority on e‑invoicing across all fiskaly markets, leading and supporting customer‑facing pre‑sales conversations, enabling and training the CS team, and transforming regulatory complexity into clear, usable knowledge.
What You’ll Do
Act as the subject‑matter expert for e‑invoicing across all fiskaly markets, leading and supporting customer‑facing pre‑sales conversations.
Monitor and interpret regulatory changes across European markets, and translate them into practical guidance for customers and the internal team.
Enable and train the CS team on e‑invoicing topics, and document knowledge into articles, guides, and training materials.
Create and review AI‑assisted content and videos for multiple countries, validating accuracy before it ships.
Answer internal knowledge questions and serve as the first point of escalation for complex e‑invoicing scenarios.
Use AI tools (Claude for research and drafting, Trupeer.AI for video, Make.com for automation, Confluence for knowledge management) as a core part of your daily workflow.
What You Bring
3–5+ years in e‑invoicing, fiscalization, or tax compliance (must‑have).
Proven experience in customer‑facing or consulting roles.
Working knowledge of frameworks such as Peppol, EN16931, and country‑specific e‑invoicing mandates, and how they differ in practice.
Fluent English (German a strong plus); comfortable communicating with both technical and non‑technical audiences.
An active AI user who critically validates output – you reach for AI tools by default, not occasionally.
Based in Austria, or open to working remotely within the EU.
Bonus: hands‑on experience with content or video creation, or with automation tools.
What We Offer
The possibility to grow, try new things, and learn in a supportive, encouraging environment.
25 vacation days per year if you’re in Austria.
Flexible working hours and a hybrid work arrangement.
Opportunities for personal and professional development.
A public transportation ticket.
Company hardware of your choice (Windows, Linux or Mac).
Access to a spacious and bright office close to a subway station (Neubaugasse U3).
A vibrant, inclusive company culture that values your well‑being and personal growth.
Why fiskaly? We work on real problems that have impact, not vanity projects. Our team is pragmatic, direct, and focused on building solid tech for an industry that needs it. We care about how things work, not how they look on paper. If that resonates, you’ll probably enjoy working here.
#J-18808-Ljbffr
