h3strongAbout Flexion /strong /h3pAt Flexion, we're building the intelligence layer powering the next generation of humanoid robots. Our mission is to accelerate the transition from fragile prototypes to real-world humanoid deployment. We are founded by leading scientists in robot reinforcement learning (ex-Nvidia, ex-ETH Zürich), and backed by leading international VC firms. In just months, we’ve gone from our first line of code to deploying real humanoid capabilities. /ph3strongThe role /strong /h3pFlexion Robotics is looking for a Strategic Account Manager to own and grow relationships with our strategic customers after they come on board. /ppOur customers are some of the world’s leading humanoid and robotics companies. You will be the primary business owner for a portfolio of strategic accounts, responsible for understanding their products, technical roadmaps, and business priorities; identifying opportunities to expand Flexion’s role within their platforms; and representing the customer internally across Product, Engineering, Operations, and leadership. /ppYou will develop a deep understanding of each customer’s robotics stack, product roadmap, and go-to-market plans: where Flexion creates value today, where our technology can enable new capabilities next, and what is required to turn an initial engagement into a long-term strategic partnership. /p h3strongKey responsibilities /strong /h3ulliServe as the primary business point of contact for strategic customers following initial acquisition. /liliBuild trusted relationships across customer organizations, from engineering and product teams to founders and senior executives. /liliDevelop a deep understanding of each customer’s products, technical architecture, roadmap, business priorities, and decision-making processes. /liliIdentify and develop opportunities to expand Flexion across additional robot platforms, programs, capabilities, and product generations. /liliWork closely with customers to understand upcoming requirements and identify where Flexion’s technology can create additional value. /liliDrive strategic account planning and maintain a clear view of expansion opportunities, priorities, risks, and next steps. /liliRepresent customer needs, priorities, and feedback internally across Product, Engineering, Operations, and leadership. /liliCoordinate cross-functionally to move customer initiatives forward and ensure commercial and technical blockers are driven to resolution. /liliBuild alignment between customer roadmaps and Flexion’s product and technology direction. /liliHelp turn initial integrations and programs into broad, long-term strategic partnerships. /li /ulpstrongRequirements /strong /pulliExperience owning strategic B2B customer relationships for deep-tech or highly technical products. /liliStrong commercial instincts and the ability to identify and develop expansion opportunities within existing accounts. /liliStrong technical fluency in robotics, AI, or adjacent technologies, with the ability to engage credibly with engineering and product teams. /liliAbility to understand complex technical products and connect customer roadmaps to commercial opportunities. /liliA high degree of ownership: you don’t simply escalate problems; you drive them to resolution. /liliStrong written and verbal communication skills, including the ability to communicate clearly with senior executives. /liliWillingness and ability to travel up to 10% of the time. /li /ulpstrongBenefits /strong /pululliCompetitive compensation /liliEnhanced pension plan /liliEnhanced holiday paid leave perks /liliRelocation permit sponsorship /liliCentral Zürich office with top-tier robotics testing facilities and infrastructure /liliJoining Europe's leading robotics team exposure to never-done-before research /liliEnergetic, collaborative culture with a bias for action and regular community events /li /ul /ul
Strategic Account Manager
