Operations Specialist (German speaker)
Jetzt bewerben
Operations Specialist (German speaker)

Operations Specialist (German speaker)

Frankfurt am Main Vollzeit 36000 - 60000 € / Jahr (geschätzt) Kein Home Office möglich
Jetzt bewerben
Flexport

Auf einen Blick

  • Aufgaben: Join us as an Operations Specialist to streamline global trade and enhance customer experiences.
  • Arbeitgeber: Flexport is revolutionizing global commerce with innovative tech and a mission to simplify trade.
  • Mitarbeitervorteile: Enjoy a hybrid work model, free lunches, top-notch tech, and employer-funded pension.
  • Warum dieser Job: Be part of a fast-paced team that drives global logistics and offers unmatched growth opportunities.
  • GewĂĽnschte Qualifikationen: No prior experience required; just bring your passion for problem-solving and client service.
  • Andere Informationen: Fluent in English and German is a must; flexibility for occasional off-hours work is needed.

Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.

Global Operations Specialist (German speaker)

Frankfurt, Germany

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

The role of the Operations Specialist is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to facilitate the movement of shipments while discovering and driving efficiencies that build and improve operations as part of our Global team. You will be responsible for ensuring that all customer shipments are executed according to plan, on time and within budget. As the person who manages movement in your region with laser focus, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will drive impact through surfacing new ideas to eliminate waste, improve customer experience or introducing innovative ways of managing a supply chain.

As a new team member in our Operations group, you’ll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you’re interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

  • Create a great airfreight customer experience by being proactive and utilizing newest technologies
  • You will be the “front line” in ensuring the highest standard of Flexport quality: shipments move “on-time” and exceptions are handled appropriately. You will be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
  • You will test scalable operational infrastructure and procedures to ensure they are delivering the highest levels of efficiency and productivity for your customers and within our new operational model.
  • Seamlessly coordinate day-to-day operations with internal and external partners such as air, cartage and drayage vendors, the customs team and the Network Operations team.
  • Execute the movement of air freight shipments within a regional network (both imports and exports).

Adaptive Responsibilities:

  • You will help implement operational infrastructure and procedures in the day-to-day workflow, while constantly identifying and executing on opportunities to realize optimal efficiency and productivity.
  • You will empower Account Management by participating in feedback loops to ensure client needs are met.
  • You will use metrics to spot opportunities to improve and deliver great performance in your role, including data quality and shipment milestone timeliness.
  • You will act as a consultant to your regional team, product & engineering and the operations excellence team on air freight supply chain operations.

You should have:

  • Minimum 0-1 years of experience in logistics, freight forwarding, supply chain, airline or sales agent operations
  • Communicating with structure
  • Fluent in English and German
  • Managing time and commitments
  • Building and using your work process
  • Owning your environment, tools and materials
  • Problem Solving 1: conducting research to solve problems
  • Problem solving 2: Framing problems

Mindset:

  • Desire to “build a better machine” and get irritated when things aren’t optimal
  • Hands-on, process-oriented, structured thinking with strong problem-solving capabilities
  • Strategic vision and ground floor execution
  • Excitement to manage vendor relations and create best-in-class, innovative structures to do so
  • Excellent communication, interpersonal and organizational skills
  • A client service mindset; you are obsessed with client and squad happiness
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it!
  • Flexibility to get the job done when needed. Willing to work outside office hours and occasional weekend or night shifts in certain locations.
  • The basic precondition for the position is the submission of a positive and valid background check (ZuverlässigeitsĂĽberprĂĽfung -ZVĂś/ZĂśP) in accordance with section 7 of the Aviation Security Act (Luftsicherheitsgestz – LuftSiG) or the successful acquisition of one when taking up the position.

What to look forward to:

  • Gaining next level air freight knowledge at a global company
  • Hybrid work model with 2 days per week work from home opportunity
  • Top notch technology equipment
  • Free lunch, drinks and snacks
  • Employer-funded pension

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

#J-18808-Ljbffr

Operations Specialist (German speaker) Arbeitgeber: Flexport

At Flexport, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Frankfurt location provides employees with unique opportunities for growth in the global logistics sector, supported by a hybrid work model, top-notch technology, and a commitment to employee well-being through benefits like free lunches and employer-funded pensions. Join us to be part of a mission-driven team that values diversity and empowers you to make a meaningful impact in global trade.
Flexport

Kontaktperson:

Flexport HR Team

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: Operations Specialist (German speaker)

✨Tip Number 1

Familiarize yourself with the latest trends in global logistics and supply chain management. Understanding current challenges and innovations in the industry will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.

✨Tip Number 2

Leverage your German language skills by networking with professionals in the logistics sector who are also fluent in German. This can open doors to opportunities and provide insights into the specific needs of the market.

✨Tip Number 3

Showcase your problem-solving abilities by preparing examples of how you've improved processes or resolved issues in previous roles. Flexport values a mindset focused on building better systems, so be ready to discuss your experiences.

✨Tip Number 4

Research Flexport's operational model and familiarize yourself with their technology solutions. Being knowledgeable about their tools and processes will not only impress your interviewers but also show your commitment to contributing to their mission.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Operations Specialist (German speaker)

Logistics Management
Freight Forwarding Knowledge
Supply Chain Operations
Customer Service Orientation
Problem-Solving Skills
Data Analysis
Time Management
Effective Communication in German and English
Interpersonal Skills
Organizational Skills
Process Optimization
Vendor Management
Adaptability
Attention to Detail
Ability to Work Under Pressure

Tipps für deine Bewerbung 🫡

Understand the Role: Make sure to thoroughly read the job description for the Operations Specialist position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to reflect relevant experience in logistics, supply chain, or operations. Use specific examples that demonstrate your problem-solving skills and ability to manage vendor relations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for global trade and your understanding of Flexport's mission. Mention your fluency in German and English, and how it can benefit the team.

Highlight Your Soft Skills: In your application, emphasize your communication, organizational, and client service skills. Provide examples of how you've successfully worked in teams or improved processes in previous roles.

Wie du dich auf ein Vorstellungsgespräch bei Flexport vorbereitest

✨Show Your Passion for Global Trade

Make sure to express your enthusiasm for global trade and logistics during the interview. Flexport is all about making global commerce easier, so sharing your interest in this field will resonate well with the interviewers.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've tackled challenges in previous roles. Highlight your structured thinking and hands-on approach to problem-solving, as these are key qualities they are looking for in an Operations Specialist.

✨Be Ready to Discuss Technology

Since the role involves utilizing the latest technologies, be prepared to discuss any relevant tools or software you have experience with. Show that you are tech-savvy and understand how technology can improve operational efficiency.

✨Communicate Effectively in Both Languages

As a German speaker, ensure you can communicate fluently in both English and German. Practice discussing logistics concepts in both languages to demonstrate your bilingual capabilities and adaptability.

Operations Specialist (German speaker)
Flexport
Jetzt bewerben
Flexport
  • Operations Specialist (German speaker)

    Frankfurt am Main
    Vollzeit
    36000 - 60000 € / Jahr (geschätzt)
    Jetzt bewerben

    Bewerbungsfrist: 2027-01-12

  • Flexport

    Flexport

    2000 - 2500
Ă„hnliche Positionen bei anderen Arbeitgebern
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Jetzt entdecken
>