Lead Forward Deployed Software Engineer

pFlink Robotics is a fast-paced startup, out of ETH Zürich's Computational Robotics Lab, building autonomous robots that can handle any item - including ones they've never seen before. We're revolutionising material handling, from stacking boxes to sorting parcels and unloading goods. /ppWe're looking for a Lead Forward Deployed Software Engineer who loves debugging systems and turning real-world data into working software. You'll be out with our field team at customer sites, owning the adaptation and troubleshooting of our autonomy stack as it meets the conditions of each deployment. /ph3Who you are /h3ullipEager to join a VC-backed startup and take real ownership from the start /p /lilipPassionate about robotics: from perception and motion to autonomy and control /p /lilipAn experienced problem-solver who can make decisions under ambiguity and mentor others as the team grows /p /lilipProactive, curious and a clear communicator (fluent English, additional languages are a plus) /p /lilipReady to travel around 50% of the time, to get the best performance out of our deployed robots /p /li /ulh3What you bring /h3ullip5+ years of professional experience and a degree in maths, computer science, or a related field /p /lilipExperience deploying C++ code in production /p /lilipSelf motivated, and thriving in entrepreneurial environments (startups, professional services, big tech) /p /lilipProven experience diagnosing and resolving complex system issues in short turnaround cycles /p /lilipLow-ego collaboration; people love working with you /p /li /ulh3What you'll do /h3ullipOptimise robot performance after installation and ensure smooth customer handover /p /lilipQuality control and deploy incremental and major software upgrades across robot fleet /p /lilipDefine and own the remote supervision process /p /lilipGuide and filter feedback from customers to the product teams /p /lilipBuild out and manage the forward deployed software engineering team /p /li /ulh3Why join /h3ullipAn ambitious team building a product with huge potential /p /lilipCutting-edge robotics problems, with direct, high-stakes customer impact /p /lilipCompetitive salary, equity, and top-tier gear /p /lilipBased in Zurich, with travel to partners worldwide /p /li /ulpSwiss/EU citizen, existing Swiss work permit, or a degree from a Swiss university; able to work in Switzerland without visa sponsorship /p #J-18808-Ljbffr