Technical Product Owner - CRM Systems focus (m/f/d)

Technical Product Owner – CRM Systems focus (m/f/d)

• Berlin
• Full time

We\’re looking for a motivated and driven Product Owner (m/f/d) who will help us shape team Platinum, drive the company to the next level, and have the most direct influence on our success. The team you will be joining provides services, and tools for the company’s CRM platform and 3rd party integrations while ensuring effective, compliant, and error-free communication to our customers.

Your Tasks – Paint the world green

• You own Team Platinum’s tech + infrastructure products, ensuring monitoring and technical excellence.
• Together with the business owner and team, you define a clear vision + strategy for the team and ensure the team follows it in every aspect of their work.
• You help businesses in scaling personalized product experiences across web and app.
• You build quarterly Roadmaps by following our structured process for epic discovery to ensure business impact, scope, effort, and success metrics are defined clearly before starting the implementation.
• You are in charge of transforming Roadmap epics into user stories with clear acceptance criteria, managing your team\’s capacity, and enabling the team to work autonomously while achieving its milestones.
• You own, prioritize, and refine the product backlog, in line with the strategic vision and business priorities.
• Together with your technical team (Data and Software Engineers), you design, implement, and optimize the services + products.
• You collaborate closely with other Product Owners in cross-team initiatives.
• You create and maintain a good understanding of emerging technologies.

Your Profile – Ready to hop on board

• Profound experience leading a Tech/Engineering team or as a Product Owner ideally with CRM/marketing products.
• Outstanding communication/presentation skills, strong analytical thinking, and the ability to estimate the financial/strategic value of an epic and prioritize well when resources are limited, and the scope is broad.
• Experience dealing with commercial/business stakeholders.
• Hands-on experience in Software Development, Data Engineering, or Solutions Architecture is a plus.
• Devoted to delivering high-quality products, with well-defined SLOs and monitoring in place.
• Familiarity with Braze or any other CRM tool is preferred.
• Experience with applying agile software product development principles and techniques (e.g., Product Discovery, User Story Mapping, Impact Mapping, Lean, Design Thinking, etc.).
• You thrive in an environment embedded with freedom and don\’t need constant guidance.
• Experience working in/with business teams, evidence of improving agile + organizational processes, and the ability to interpret and communicate actionable findings to senior management.

Our Perks – More than just a job

• You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
• Flix is flexible. Organize your own schedule with trust-based hours and up to 60 days of working from (m)anywhere. We are an office-first company, and we encourage all employees to come regularly to their local office.
• Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
• Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
• We\’re not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
• Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We\’re excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don\’t meet 100% of the requirements, we still encourage you to apply.

Flix – A place to enjoy work and have an impact

The future of transportation is Green. Here at Flix Tech, the R&D group, we develop software with the brightest minds from around the world to engineer new experiences for our millions of customers across our apps and websites. Every day we solve challenging problems, like how to scale rapidly around the world and how to make an experience that delights our customers. We have a culture of sharing ideas, contributing to open source projects and being an active member in our technical communities.

Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

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